ebuyer Reviews - www.ebuyer.com

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★★★★☆
3.6 / 5
68.9% of users recommend this
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★★★★★

“Great to deal with”

Written on: 15/11/2017 by dsdcore (1 review written)

Spoke to customer service and he was polite, friendly and very helpful. Good prices and good staff. Would deal with them again… Read Full Review

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★★★★★

“customer service”

Written on: 11/11/2017 by ukRobles94 (1 review written)

Customer service is good, the person I dealt with is best to sort out all problem… Read Full Review

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★★★★★

“Change of address”

Written on: 10/11/2017 by bsalmon791 (1 review written)

I was having trouble doing this on the website but I spoke to the person I dealt with in Customer Services and she was sooo helpful. Much appreciated… Read Full Review

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★★★★☆

“customer sevice ”

Written on: 26/10/2017 by itunion (1 review written)

the product I wanted was discontinued, so I rang the customer service line and I couldn't of had a quicker and easier conversation to get this problem resolved a big thanks to the person I dealt with for your help and speedy response. I will use ebeyer again in the near future… Read Full Review

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★★★★☆

“Payment Problem”

Written on: 17/10/2017 by Gregoo (1 review written)

Had a problem with double payment, was going to be charge twice for same item. Customer services could not have been more helpful. Problem sorted in less than 24 hrs. No fuss… Read Full Review

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★☆☆☆☆

“Docking Station Wrongly Supplied.”

Written on: 13/10/2017 by Gilgalad12 (1 review written)

We bought a Lenovo Lap top from EBuyer then found that we neede to install a docking station on the lap top. My wife put the details of the Lap Top into the order site and it came back with Thinkpad Onelink + Dock. On receiving the item my wife opened the box to find the connector not compatible with the Lap Top. E Buyer because we have opened the box are refusing to accept the item back. DO NOT DEAL RETURNS POLICY IS APPALLING. We now have a valuable piece of kit that is of no use at all… Read Full Review

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Ebuyer.com's Response to Gilgalad12's Review

Written on: 16/10/2017

Hi,

I'm really sorry for the trouble that this has caused you.

Please can you email me directly with your order number?

Thanks,

Scott

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★★★★★

“Customer Service”

Written on: 11/10/2017 by WillHadaway (1 review written)

Quick and fast response to the problem with my order. Excellent customer service all in all… Read Full Review

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★★★★☆

“Customer service fantastic ”

Written on: 08/10/2017 by Yoselinm150 (1 review written)

Had a problem with delevery (My fault) customer service was expedient and extremely helpful sorting my issue i woukd recommend… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 29/09/2017 by JasonShanly (1 review written)

Spoke to a lovely lady and she was very quick at addressing my issue and getting it resolved. Based on that i'd buy again… Read Full Review

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★☆☆☆☆

“Just want your money, unfair returns policy”

Written on: 22/09/2017 by jsGalloway342 (1 review written)

Ordered a computer for next day delivery and paid extra for it. They failed to deliver it the next day. When it arrived we opened the box and realised we'd ordered the wrong model and returned it. They are now saying because we opened the box we can not return the item. I would be very wary ordering from here. The terms are very unfair. I have never heard anything like it, no other retailer I have used would refuse to refund under these circumstances. They are now sending us back an unused… Read Full Review

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Ebuyer.com's Comment

Written on: 22/09/2017

Hello,

Please can you email me with your RMA number so I can review this for you?

I'm sorry for any trouble caused.

Thanks,

Scott

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★★★★☆

“Help with a broken laptop”

Written on: 15/09/2017 by Hopkinsqj397 (1 review written)

Unable to register a ticket via the website. Helped to register a ticket and talked through attempts to fix the problem - unsuccessfully. Laptop collected quickly and returned within one week fully restored… Read Full Review

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★★★★★

“Great choice,fast and efficient service. competitive...”

Written on: 10/09/2017 by Robejs (1 review written)

I have been using Ebuyer for years and their service is second to none… Read Full Review

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★★★★★

“Query on shipmant”

Written on: 10/09/2017 by Kennedy479 (1 review written)

The lady Answered the phone very quick and dealt with my question very professionally Thank you Would recommend to a friend Orderd on Thursday Deliverd on Friday 15.42… Read Full Review

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★★★★☆

“Great help with a return”

Written on: 07/09/2017 by laKelly476 (1 review written)

=) great help with a return… Read Full Review

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★★★★★

“Adding to order”

Written on: 05/09/2017 by scRoy38 (1 review written)

Placed an order and then 24 hours later telephoned and ask if an additional item could be added to the original order. This request was dealt with by a very efficient pleasant and professional customer service advisor and the additional item added to the order… Read Full Review

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★★★★★

“Excellent Business Customer Service”

Written on: 23/08/2017 by Duggan495 (1 review written)

I would like to highlight the excellent service from the person I dealt with, first class… Read Full Review

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★★★★★

“Great service from start to finesh”

Written on: 17/08/2017 by Liamz339 (1 review written)

I have always found Ebuyer has a great customer services department alway very helpful and understanding. You know when you call they will do their best to help sort out your problem. A great company to deal with. keep it up… Read Full Review

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★★★★☆

“Will be back!”

Written on: 17/08/2017 by Erickson1953 (1 review written)

Great customer service, super quick turnaround time goods from ordering to receipt and competitive pricing. Over all, very pleased! Thank you!… Read Full Review

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★★★★★

“Great communication”

Written on: 16/08/2017 by Brian124 (1 review written)

My delivery was messed up by the courier not once, but twice. During this time ebuyers customer service team kept me up to date with what was happening and put my mind at ease. … Read Full Review

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★★★★★

“Great Customer Service”

Written on: 16/08/2017

Very quick and efficient service from the person I dealt with in Customer Service to update some details on our business account. Very pleased!… Read Full Review

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