Have transferred, get a better service and saved money, what more can you ask for? Excellent customer service from UK call centres, support from local seller, fast reliable internet, cheper all around than previous suppliers, good itemised bill showing simply what you have used for each utility.

I haven't had any problems in my new place with EDF energy, but I will be switching as they charged me for the wrong meter for over a year and it took about the same time to get a proper bill back! They seem to have improved their customer service since then though.

Very good customer service at EDF Energy, efficient - and no problems touch wood. Well you can be on hold when you want to speak to somebody for way too long, but they do have certain busy hours and quiet ones where you get straight through.

EDF Energy are good value for money electricity suppliers.

I have to say that I am very pleased with EDF Energy. Since switching, I reckon I'm saving 20% or more compared to what I had been paying with British Gas. The process took some time, but I don't think that this was anything in EDF's power. Once switched, I had to contact EDF to point out that they had the wrong meter reading. I don't know if they made a mistake, or if it was British Gas, but between the two a mistake was made.

That said, I would recommend anyone to change suppliers. I am quite a heavy user, and I found this company to represent the best value for money, and to have a high user rating.