Nationwide Car Sales Reviews - www.nationwide-cars.co.uk

★★★★★
4.7 / 5
93% of users recommend this
  • Customer service

  • Value For Money

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★★★★★

“Great service and support”

Written on: 26/05/2017 by Diamond999 (1 review written)

I ordered a new van for myself and new car for my son. After choosing all the options I was informed that both would be factory built vehicles and not existing stock, therefore a twelve week delivery time was to be expected. The person I dealt with and his assistant kept me fully informed of progress through out the transaction. Both vehicles delivered on time and budget on the expected dates. Excellent service through out. Would highly recommend as an alternative to dealerships. … Read Full Review

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★★★★☆

“Good all round service with one issue.”

Written on: 24/05/2017 by Mick3008 (1 review written)

I ordered the car in February and delivered 17th May 2017. The discount was very good, I have previously ordered cars through brokers and have been kept regularly informed (my last car I was send an e-mail every two weeks with a one line update) about the progress of the car build, unfortunately every time I had to chase up for an update and I was always told that they would get back to me when they had news, when I pushed I got an update. One time I went seven weeks without an update and I… Read Full Review

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★★★★★

“quality services ”

Written on: 22/05/2017 by Buckaroo1 (1 review written)

The service that nation wide gave was of the highest standard. they delivered the vechile on time and where always helpful on the phone or email. High recommend and will use again for sure… Read Full Review

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★★★★★

“Best car buyin experience ever ”

Written on: 12/05/2017 by Hexe (1 review written)

After being let down by a different online company they came to the rescue! I bought a Jeep renegade limited. I ordered the car and they said it could take up to three months! It only took around 8 weeks! I received the V5 in my name before I even transferred the money! The delivery of the car was spot on time! The driver called me the day before to make an arrangement for the time! The car was on my driveway at 9.30 like agreed! The car was spotless! While I was waiting for my car I could call… Read Full Review

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★★☆☆☆

“Price Not Guaranteed”

Written on: 07/05/2017 by OrangeReaper (1 review written)

I bought a Toyota CH-R Hybrid from Nationwide. It was important that the car was registered to me before the new car tax rules took effect. I was concerned that the price offered was too good to be true and, in the end, in my case, the discount was withdrawn on the day before I was expecting to take delivery of the car. I had to pay full price. Nationwide politely explained to me that this was because their supplier had withdrawn their discount (so they had to pass this on to me). I was… Read Full Review

Nationwidecars's Response to OrangeReaper's Review

Written on: 10/05/2017

Dear Mr Bond,

We would like to thank you for taking the time in leaving your review. On behalf of Nationwide Cars we would like to apologise for inconvenience caused when purchasing your new vehicle.

In light of your comments, we fully understand your frustrations with the changes that occurred and in total transparency, we rely on the manufacturers to supply us with their discounts and services. Unfortunately the manufacturers have the legal right to change or revoke their discounts if they see fit to do so.

Naturally we cannot absorb all these changes and we will always try to help where and when possible, hence our terms and conditions reflect those of the manufacturers.

As a long established family business, we work closely with our suppliers but ultimately rely on the information and products as supplied by the manufacturers. Where we try minimise any changes to quotes provided or offers made, on rare occasions this can happen as explained above at the mercy of the manufacturers who control the pricing and the overall service.

We would like to thank you again for using Nationwide Cars and we hope to hear from you again in the future.

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Nationwidecars's Response to OrangeReaper's Review

Written on: 10/05/2017

Dear Mr Bond,

We would like to thank you for taking the time in leaving your review. On behalf of Nationwide Cars we would like to apologise for inconvenience caused when purchasing your new vehicle.

In light of your comments, we fully understand your frustrations with the changes that occurred and in total transparency, we rely on the manufacturers to supply us with their discounts and services. Unfortunately the manufacturers have the legal right to change or revoke their discounts if they see fit to do so.

Naturally we cannot absorb all these changes and we will always try to help where and when possible, hence our terms and conditions reflect those of the manufacturers.

As a long established family business, we work closely with our suppliers but ultimately rely on the information and products as supplied by the manufacturers. Where we try minimise any changes to quotes provided or offers made, on rare occasions this can happen as explained above at the mercy of the manufacturers who control the pricing and the overall service.

We would like to thank you again for using Nationwide Cars and we hope to hear from you again in the future.

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★★★★★

“An easy transaction ”

Written on: 24/04/2017 by Vincivinctum (1 review written)

Knowledgeable and friendly staff, easy process, and hugely cost effective compared to main dealer. Easy to contact, and great customer service, even after the sale. Would absolutely use them again. Didn't think spending that much money would be as painless!!! A genuinely good company to deal with in my experience… Read Full Review

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★★★★★

“New juke”

Written on: 21/04/2017 by Stevenageianw (1 review written)

Great experience from start to finish,superb customer service, over 5k under list price, you must be mad to buy from main dealer, this new car Brooker is very trustworthy and SO cheap ,would fully recommend them. Go to main dealers and a couple of brokers to compare prices to see what you can save, this broker MUCH cheaper than car wow for my car.(juke n-connecta) can't fault them… Read Full Review

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★★★★☆

“Great deals on. Ew cars”

Written on: 21/04/2017

Very helpful and polite. Gave me lots of advice. Had to wait a little longer than expected due to a dealer letting Nationwide down, however the person I dealt with went above and beyond to resolve the issue. Would highly recommend Nationwide cars, you do need to chase them on dates but it's worth it! Very pleased… Read Full Review

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★★★★★

“Great service and a great price”

Written on: 03/04/2017

I bought my Mitsubishi L200 pickup from Nationwide. After a bit of hunting around, the price from Nationwide was by far the cheapest, in fact it sounded a bit too good to be true. Another quick look on-line for reviews of the Nationwide service turfed up this site, and again it all looked a bit too good to be true. Cheap and good service? Well, I took the plunge (the price was just too good to ignore). Well what can I say. The service was brilliant, from the ordering process, the delivery… Read Full Review

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★★★★★

“Great service”

Written on: 29/03/2017 by Lorraine66 (1 review written)

After my car was hit by a fire engine it was arranged by my insurer for it to be repaired through nationwide it was picked up promptly the repair is fantastic looks like new and they also valeted it and and iReturned it at my convience in less than a week.Staff courteous and helpful at all times they helped turn a bad experience into a good one. Would highly recommend. Thank you nationwide… Read Full Review

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★★★★☆

“NATIONWIDE-CARS.CO.UK”

Written on: 28/03/2017 by NigelWood266 (1 review written)

Decided to order new transit custom van from nationwide cars. Could have got new pre-registered van from main dealer at about same price but had to take colour and spec.they had in stock.I also wanted a few extras. Made enquiry to nationwide, they came back next day confirming price and a very good delivery date. Decided to go for it, paid deposit by card which we think covers any transaction up to 30K should it go wrong. 10 weeks later, on time, as had been originally advised van was ready for… Read Full Review

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★★★★★

“Great service..great value”

Written on: 19/03/2017 by 278Cole (1 review written)

Easy website to build your car to your own specific needs.... staff support to clarify any further information you needed was excellent. Staff member who dealt with me was polite, helpful and kept in touch and informed me of delivery date and was able to answer any question I had. Car arrived on time and delivery driver explained in great detail how everything worked on the new car. I would definitely recommend Nationwide to any friends and family… Read Full Review

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★★★★★

“User Friendly!”

Written on: 16/03/2017 by Dechlan (1 review written)

Nationwide Cars could not have been more helpful if they tried! All questions were answered so someone like me who has technophobia could understand. Great dealing with them. Excellent Customer care. I should know - I am a Human Resources Director… Read Full Review

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★★★★★

“Friendly team, great price”

Written on: 10/03/2017 by CT246 (3 reviews written)

Having been sceptical about ordering a car online, I'm delighted to say that Nationwide have been very easy and friendly to deal with. The process was substantially easier than using a dealership and the price offered was around £1k better than the best from CarWow… Read Full Review

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★★★★★

“Friendly team, great price”

Written on: 10/03/2017 by CT246 (3 reviews written)

Having been sceptical about ordering a car online, I'm delighted to say that Nationwide have been very easy and friendly to deal with. The process was substantially easier than using a dealership and the price offered was around £1k better than the best from CarWow… Read Full Review

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★★★★★

“Friendly team, great price”

Written on: 10/03/2017 by CT246 (3 reviews written)

Having been sceptical about ordering a car online, I'm delighted to say that Nationwide have been very easy and friendly to deal with. The process was substantially easier than using a dealership and the price offered was around £1k better than the best from CarWow… Read Full Review

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★★★★★

“Great service,friendly people and great prices”

Written on: 10/03/2017 by Miller64 (1 review written)

All round great experience. This is the second time we have used this company and would have no hesitation using again. Straight forward from start to car arriving on delivery day always there if need any questions answering and always polite and friendly on the phone. Process second to none would not hesitate to tell my friends about company if they looking for new car. Thank you once again for great service… Read Full Review

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★★★★★

“Great Car, Great service, Great Price”

Written on: 09/03/2017

Ordered a Car late December with a few factory options on it, was told by the salesman that estimated delivery would by Late March / Early April but hopefully a little earlier to get in before the increase in RFL. Nothing was to much trouble on the phone and at the time of ordering, deposit by Credit card. If i mailed always got a quick response back. Mid Feb was contacted to say car would be with dealer late Feb so looking to get the car to me early March. We agreed a delivery date. You do… Read Full Review

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★★★★★

“First class service.”

Written on: 03/03/2017 by DerekM2 (1 review written)

From start to finish, this was the best car buying experience I have ever had,they could not have been more helpful friendly, and professional in every aspect of my purchase. The prices are great, there is nothing to dislike about this company, they provide exactly what you want at an unbelievable price… Read Full Review

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★★★★☆

“Low prices, good customer service”

Written on: 02/03/2017 by Glovermb238 (1 review written)

Yes, the prices are low, but you pay for that with you waiting time. I had waited for the delivery for 4 months, and I missed two trips I planned to go driving my new car. So, please be patient and allow at least +1 month to the date you promised… Read Full Review

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