Malagacar.com - www.malagacar.com

Malagacar.com - www.malagacar.com
★★★★☆
4.4
87.0% of users recommend this
  • Customer Service

  • Value For Money

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“Airport pick-up chaos - else fine!”

★★★★☆

written by rassar1 on 04/05/2013

Apart from the chaotic pick-up scenario at the airport - too many persons for the company bus service I'll surely recommend Malagacars.com. cheap - fine car - and when you succeed to arrive to the rental office - speedy check-in!

Dizzyblonde69's Response to rassar1's Review

Written on: 07/05/2013

appreciate your review. Have been looking at the best company to hire with and am concerned with the excessive deposits required against credit cards. How do malagacar compare here?

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Malagacar's reply to Dizzyblonde69's Comment

Written on: 05/06/2013

Hi,

You can get our extra insurance from 4€ per day (depending on the group booked). In case you don't want to get it, you will have to pay a refundable deposit (the cost will be the same amount as the rental).

Hope it helps, you can read our full terms and conditions page on our website.

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Malagacar's Response to rassar1's Review

Written on: 05/06/2013

Thanks for your review. We have bought an extra minibus. In addition, we are using now a ticket system to speed up the pick-up process.

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“HAPPY TO RETURN YEAR AFTER YRAR”

★★★★☆

written by hungary on 03/01/2013

wE'VE BEEN RENTING OUR SEAT IBIZA FOR A NUMBER OF YEARS FROM MALAGACAR.COM AND WE HAD A GOOD EXPERIENCE EACH TIME. WE RECEIVED OUR CAR CLEAN, ON TIME FROM HELPFUL ENGLISH SPEAKING STAFF AND DURING THE RENTAL WE HAD NO PROBLEMS WITH OUR SEAT. UP TO THE SUMMER OF 2012 THE PRICE WAS VERY REASONABLE. WE HOPE IT WILL REMAIN THE SAME IN THE FUTURE!

Malagacar's Response to hungary's Review

Written on: 05/06/2013

Thanks for your comment. We constantly try to improve our services and keep good prices. See you soon!

Best regards, Malagacar.com

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Hungary's reply to Malagacar's Comment

Written on: 05/06/2013

Coming back in September - Booking Number:386171 - I hope once again my SEAT IBIZA (as I drive the same car in London!) will be there waiting for me. I was surprised to see you plan to charge a daily fee for the FIRST time for the first Additional Driver - as a reward for my long standing loyalty I'd appreciate this chrge to be deleted.
Gracias!

See you on the 15th September...

Adios.

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Malagacar's reply to Hungary's Comment

Written on: 06/06/2013

Thanks for your trust in Malagacar.com. Sadly we now have to charge for the additional driver, but you can use your log-in credentials to get VIP discounts, so the final price will be the same or even cheaper! If you don't remember your password, please visit our website.

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“good experience of car hire”

★★★★☆

written by on 15/08/2011

had no problems with this car hire company, only recommendation would be to get a good road map before hand if going further afield as they didn't have a very detailed one to give out and roads are a bit manic round Malaga! Staff good and all went smoothly. would recommend. As makes for a good start and end to a holiday.

Guest's Comment

Written on: 19/12/2011

Some time ago, I did need to buy a good house for my firm but I didn't earn enough money and couldn't purchase anything. Thank heaven my dude suggested to try to get the home loans at reliable bank. Hence, I acted so and was satisfied with my financial loan.

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“Good car hire experience”

★★★★☆

written by Mickhilton on 18/07/2011

We were met at the airport as promised. Booking in was quick and efficient and the car was ready to drive away. The car was in excellent condition and was almost new. No problems occurred with the car and handback after the hire was excellent. I would have no hesitation in recopmmending this company to others.

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“Reliable Car Hire”

★★★★☆

written by Johnsie on 04/07/2011

I have used Malagacar on at least 5 occasions over past 10 years and received good service on each occasion. Quickly in get your car and away. Shuttle to the Airport straightforward. The car is always clean and whilst it might have a scrape or two these ar marked on hire form. It is good value and consistent in price with no major price hikes from year to year. Watch out for location on return location is tricky with the Malaga road system. Roofrack would have been useful but not available last time.

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“Having read the previous reviews I thought I would...”

★★★★☆

written by on 01/11/2010

Having read the previous reviews I thought I would take a chance as they were considerably cheaper than the Nationals. Booking and pick up very easy and efficient. No hidden extra's! Don't be put off by having to take a very short courtesy van ride to their depot (300m). Only critism is that the Ford Cmax I rented had 49k on the clock and had been well used. Having said that I would use them again.

Dissatisfiedconsumer's Comment

Written on: 24/02/2011

I found this review helpful because...
<br/>he said tere were no hidden extras. I just hope he's not from Malaga Car Car Hire .

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“Chose malagacar.com based on price and reviews,...”

★★★★☆

written by on 29/09/2010

Chose malagacar.com based on price and reviews, although with some uncertainty as had never used them before. Booked online with no problems - nothing to pay upfront. On arrival at Malaga, identified the company's rep with no difficulty. He directed us to the shuttle bus pick up point a few minutes walk away. Quite a few people waiting, so there was no room on the first bus, but we only had to wait a few minutes for another. Short trip to the garage, where we were dropped outside. Again there were a few people waiting to be dealt with, but no major delays. Paperwork completed with no difficulty and the car was outside the door - a Seat with 8000km on the clock. No rear parcel shelf, but one was provided from another car (albeit with broken fixings). Tank half full and to be returned empty. Covered about 1400km in two weeks with no problems. On return, drove into the garage, handed over the keys, left the car and caught the shuttle back to the aiport. No paperwork, no checks. Unable to award 5 stars due to the broken parcel shelf and the policy of returning with an empty tank - a bit tense on the dive back to the airport! Going back in February and will use them again.

Theaarons's Comment

Written on: 16/02/2011

I found this review very helpful because...it was very informative

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“After reading through all of the car hire reviews I...”

★★★★☆

written by on 22/08/2010

After reading through all of the car hire reviews I used Malagacar.com, The service was very straight forward, gentleman waiting for you in arrivals, then a 2 min trip in a Malagacar bus from outside the airport. They were quick, the car we rented was a Seat, which was clean and had half a tank of petrol (costs 40 euros/return empty).
I would recommend Malagacar.com, and if ever in the area will use them again.

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“As well as being good value, I want to comment about...”

★★★★☆

written by on 23/04/2010

As well as being good value, I want to comment about their good cutsomer service when (1) our car broke down and (2) in the light of the recent air travel disruption.

The first car we got had engine failure after 4 days - not a great advertisement I suppose, but I think it was just one of those things. Next time I will just make sure I don't accept an Opel Astra! When we broke down, as well as collecting the car they arranged for a taxi which took my family back to our apartment before taking me to the malagacar offices where I was given a replacement car (new SEAT Leon) immediately.

Secondly, they extended our car hire quickly and simply over the phone when we were impacted by the volcanic ash and had to stay in Spain for another 6 days.

Finally they opened up early when we did fly back and there was a minibus waiting when we returned the car, to take us to the airport early to check in.

I would recommend Malagacar - we will certainly use them again.

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“HIRED CAR FOR 3 DAYS FRIDAY TILL SUNDAY IN MARCH 2010....”

★★★★☆

written by on 24/03/2010

HIRED CAR FOR 3 DAYS FRIDAY TILL SUNDAY IN MARCH 2010. WE ARRIVED LATE TO MALAGA AIRPORT DUE TO PLANE DELAY. WE FOUND THE REPRESENTATIVE FOR MALAGACAR.COM, THEY WEAR A UNIFORM WITH A LOGO OF THE COMPANY. WE WERE TAKEN TO THERE DEPOT WHICH WAS A FEW MINUTES AWAY. WE GAVE OUR PASSPRT AND LICENCES AS WE WERE A GROUP OF FRIENDS,COPYS WERE MADE. WE WERE ASKED IF WE WANTED THE EXTRA INSURANCE WHICH WE TOOK, IT IS WELL WORTH IT AS ANYTHING CAN HAPPEN IN ANOTHER COUNTRY. WE HIRED A FOCUS AUTO AND WHERE CHARGED 25 EUROS FOR THE FUEL AND WE PAID FOR EVERYTHING IN CASH AND ONLY GAVE CREDIT CARD AS SECURITY,WE WERE TOLD IF THE TYRES OR RIMS GET DAMAGED WE HAVE TO REPAIR IT AND THEY WILL GIVE THE MONEY BACK WHEN WE RETURN THE CAR, LUCKLY NOTHING LIKE THAT HAPPENED.THE KEYS AND PAPER WORK WERE GIVEN TO US AND OFF WE WENT.

WE CHECKED THE CAR OVER,IT HAD A FEW DENTS NOTHING MAJOR BUT WAS TOLD AS WE HAD FULL INSURANCE IT DIDNT MATTER. AN AUTO IS A BETTER CAR TO HAVE AS IT SAVES CHANGING GEARS,GIVING MORE TIME TO CONCENTRATE ON DRIVING.

WHEN WE RETURNED THE CAR THE MILEAGE WAS NOTED AND WE WERE TAKEN BACK TO THE AIRPORT WITHIN 10 MINUTES IN A MINIBUS.

ONLY DOWNSIDE IS THEY SHOULD REALLY GIVE YOU A SHEET MARKED WITH THE DAMAGE WHEN YOU TAKE THE CAR OUT AND ONE WHEN YOU RETURN IT. MAYBE AM USED TO THE WAY WE DO THINGS HERE IN THE UK. I RECIEVED A EMAIL FROM THEM THE NEXT DAY STATING THAT EVERYTHING WAS FINE AND THANK YOU FOR HIRING FROM US, THEY SHOULD REALLY GIVE YOU THAT WHEN YOUR THERE INCASE SOMETHING GOES WRONG WHILE THEY CHECK THE CAR AFTER YOU HAVE GONE TO THE AIRPORT AND THEY CHARGE YOUR CARD, CANT REALLY DO MUCH IF YOUR IN THE UK AND YOU GET THE EMAIL THE NEXT DAY.
OVERALL A GOOD COMPANY AND WOULD HIRE AGAIN. HOPE THIS REVIEW HELPS YOU.

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“Literally half an hour after collecting my suitcase I...”

★★★★☆

written by Doublejstone on 16/10/2009

Literally half an hour after collecting my suitcase I was in a car and driving to my apartment, they were quick, efficient and very polite. When returning the car I simply got in the back and a member of their staff drove us to our departure terminal.

Our sat-nav was a little out of date which we discovered when we approached the A-44 and Granada. We told the driver who took us back to the airport it and I received an email the same day apologising and informing us that they will update their systems when new maps are published and I have every confidence they will.

Sewden's Response to Doublejstone's Review

Written on: 20/10/2009

I found this review very helpful because...it told me cars had sat nav and was taken to departure terminal.
<br/>

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7Dolphins's Response to Doublejstone's Review

Written on: 31/10/2009

I found this review very helpful because...hiring a car at Malaga is a minefield.

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“We own a property in Spain have used several car hire...”

★★★★★

written by on 05/07/2009

We own a property in Spain have used several car hire companies but for last few years we have only used malaga cars,they offer a great meet and greet service,provide a mini-bus to collect you from airport and take you to their depot which is just outside the airport so you don;t have the hassle of getiing out of airport car-park,very competitive with prices, what more can i say......

7Dolphins's Comment

Written on: 31/10/2009

I found this review very helpful because...anyone who owns a property in Spain needs a reliable car hire.

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Asked by Almasri on 11th September 2014 Report this content
How much do they charge for 1/2 tank of fuel for the Seat Ibiza 5 doors 1.4l?

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Answers (1)
Report this content malagacar Written on: 11/11/2014
Hi Almasri, We charge between 30€ and 40€, depending on the fuel cost. Regards, MalagaCar
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