PC Specialist www.pcspecialist.co.uk

PC Specialist www.pcspecialist.co.uk
★★★★★
4.7
98.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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“Great Service”

★★★★★

written by cjenergy on 30/09/2013

Very simple website allowing easy configuration to select exactly the components you need. After ordering we were kept up to date with the progress of the build and delivery. Would definitely use these again.

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“my new computer”

★★★★★

written by on 30/09/2013

I have just recently been introduced to pcspecialist.co.uk by my son who has used this company on several occasions. I can honestly say that the service I received was exemplary from start to finish. I received an update via email at every stage of the production of my order, this enabled me to know exactly what was happening and when it also gave me the opportunity to contact the company with any queries. My personalised order was dispatched within the stated time period and delivered by DPD as promised. The standard of workmanship of my personalised pc was excellent.I would recommend this company to everyone. A big thank you to pcspecialist.

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“Desktop PC purchase”

★★★★★

written by on 29/09/2013

My accountants son recommended I purchase a PC from pcspecialist and I found their website very easy to follow and understandable. I did also pop by their office as it was local to me and found their helpdesk guy very helpful and gave me some good advice. The whole process of purchasing the PC and having it delivered was smooth and informative. I am very pleased with my purchase and will certainly use them again in the future

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“Absolute PC Perfection”

★★★★★

written by CynicalSloth on 29/09/2013

After an enormous amount of research and review, I finally settled on PC Specialist in my quest for the perfect gaming PC. I had received many quotes from other companies, but none of them even remotely compared to the value that PCS offered. Not just the value, but the quality of parts offered. It was truly amazing so see such quality items for excellent prices. I spent a few weeks mulling over the specs that I wanted and the prices I would be willing to pay and I decided in the end. After much deliberation, I chose my specs and got a quote from PCS. The price I received was at least 20% better than every other site I tried. So I made my choice and made the purchase. Within an hour or two, my payment had been cleared and pre-production began. 5 or 6 days into preproduction, I decided I wanted my GPU changed. One quick simple phone call was all it took, and I had the part I wanted. The total time I was on hold on the phone line was probably around 4 seconds. I was very happy with this service. The arrival of my PC was prompt and exactly on schedule. In the box I found everything I could possibly need and in perfect order. I quickly and simply installed the SSD I had previously bought and booted it up. Everything working exceptionally well and performed beyond belief. All in all, I would definitely PCS to anyone who wants a quality PC at the best price online. 10/10 stars.

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“quality, service, price!!!”

★★★★★

written by Salesman3 on 29/09/2013

Just so easy, the web site explains it all and making up a PC to your requirements could not be simpler. Very good communication so I knew what the situation was at all stages of the process. Everything works very well at a much lower price than Dell. I have already recommended PCspecialist to friends and workmates. The item was delivered to my workplace which saved the interminable waiting for a house delivery when everyone is at work or school. All in all a job well done.

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“Spot on”

★★★★★

written by Flashgrilled on 29/09/2013

I ordered from PC Specialist through the website. - I found the ease of the website and level of email correspondence a welcome change from the norm. I enjoyed the design pages, and being able to save them when done was very useful. Further the email with the quote was lovely as I was able to quiz knowledgable friends about the design decisions I'd made. After I had ordered I had regular updates via email regarding which stage my new AMD 3.8ghz quad PC was in, testing, dispatched, etc - and following that I had emails telling me where my PC was now and when it would get to me. I had no problems taking time off and waiting eagerly at the door for it. Switching the computer on, booting it up and updating, syncing, installing everything went without a hitch - in fact, it was more of a game than anything else. I'd go so far as to say everything just worked. To a pessimist like me, that was a wonderful shock.

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“Enjoying my Laptop”

★★★★☆

written by anthonyrobbo on 28/09/2013

enjoying my customized laptop so far the screen is amazing with the 1080 resolution i could never use anything less now after this.. only issue i am having is the laptop sometimes doesnt shut down when i ask it to so i have to force it to shutdown, currently seeking help on the forum though so we will see how it goes. i would give its about a 8/10

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“great value pc”

★★★★★

written by redsonnylee on 28/09/2013

I went to insomnia and tried a few brands. I was able to buy this one interest free with a much better graphics card. The speed is good cod, fotress and minecraft play well with nice smooth graphics. It takes a few weekd to receive after ordering but worth the wait. I went for cooler upgrade and a large case so upgrading is not a problem in a year or so. I vety much like the case great design, I spent days comparing all the brands so have nothing negative to say.

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“Optimus 4”

★★★★☆

written by akadir10 on 28/09/2013

When it first came looked basic but good enough one thing i noticed they don't make stylish laptops lol but then again im more into specs i got i5 processor which was good drains less bat life an overall performance would be good im happy with gpu can pretty much play most games in high quality sometimes ultra depending on games and the games are very smooth performance wise. Installation was very easy no a problem with that but some drivers i couldn't install probably cos i don't need them. I wasn't happy with windows index because the normal graphics was 4.7 then after upgrading win ultimate it went down to 4.5 which annoyed me i thought the graphics and gaming graphics are mostly the same but gpu was 6.9 but i got an SSD and 16gb RAM and boy did everything improved processor 7.1 ram 7.5 graphic and game gpu both 7.2 and hard disk 7.9 which is fantastic i believe the laptop should last a long time. 3D MARK score 1719. Full Specs 15.6" Matte Full HD LED Widescreen (1920x1080) Intel® Core™i5 Duel Core Mobile Processor i5-3230 (2.60GHz) 16GB Komputerbay 1600MHz SODIMM DDR3 MEMORY (2 x 8GB) NVIDIA® GeForce® GTX 660M - 2.0GB DDR5 Video RAM - DirectX® 11 1st Hard Disk 120GB Kingston Hyper X SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW) 2nd Hard Disk 500gb SEAGATE HYBRID SSHD DRIVE, SATA 6Gb/S 64MB CACHE (5400RPM) 8x SATA DVD±R/RW/Dual Layer (+ 24x CD-RW) Thermal Paste ARCTIC MX-4 EXTREME THERMAL CONDUCTIVITY COMPOUND (£9) Intel 2 Channel High Definition Audio + MIC/Headphone Jack GIGABIT LAN & WIRELESS INTEL® N135 802.11N (150Mbps) + BLUETOOTH

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“My New Computer”

★★★★★

written by on 28/09/2013

I received my new computer on time and is everything I could have asked for. The specs I requested behaved perfectly and I have no hesitation in recommending PC Specialist to all my friends and colleagues. Top Class Company

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“Best computer ever”

★★★★★

written by L_D_Sellwood on 27/09/2013

I searched for weeks for a computer, but couldn't find a computer to suit my specification and budget. I was recommended this site from a friend and used the jargon free builder and modified the spec given to suit my my needs. It took nearly 2 weeks to receive my computer but it was well worth the wait. I found the website easy to use and the company e-mailed me and texted me to keep me up to date. Also the courier serviced used also texted and e-mailed me to keep me up to date. Very pleased with the service.

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“Custom Built Computer with PC Specialist”

★★★★★

written by Josh042 on 27/09/2013

I ordered a PC from PC Specialist because the Computer I had was getting really outdated and it wasn't performing how I really wanted it to perform. So after doing some research on the internet about various components to computers I had a pretty good understanding of what I wanted to go into my machine. When it got to customizing my PC on PC Specialist, they had a wide variety of options for me to select from when picking my parts, and it also told me instantly what price my machine would be when I added and changed parts. Did I want to go up to the next graphics card for £30 more? It made it easy for me to weigh up my decision. The entire building process went along smoothly as the build was completed within the guideline times they had set for themselves, if not faster. The company e-mail were quick to respond with any query's I had in regards to my machine. What I liked in particular was the fact that they kept me in the loop so well - I was anxious to get my PC after spending my money, and with them updating me telling me it had moved on to the next stage of the process, it reassured me that they were progressing with my PC. When it came to dispatch they even told me it would be delivered between 12:54pm and 13:54pm by a driver named Nikolay :) I didn't find myself having problems with this great company and I would definitely use them again in the future, as well as recommend them to friends and family.

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“Great buyer experience”

★★★★★

written by on 27/09/2013

I encountered no problems whatsoever when ordering from PC Specialist. The time from order to delivery took about 2 weeks, but the order status was updated regularly. My order was changed, due to a request I made, immediately and did not affect build time at all. Delivery was very fast and I was able to track it completely. Follow-up support was great as I sent a faulty CPU pump for replacement. The replacement was dispatched a few hours later and arrived the morning after. The PC build was perfect (and really tidy), and the sturdy packaging was very reassuring. Overall, I would highly recommend PC Specialist and would order from them again.

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“Great service, great products”

★★★★★

written by JEdbin on 27/09/2013

I chose PC Specialist following a magazine review, and have been overwhelmed with the service I have received. Everything from customising my machine - it told me if I needed to choose a different case because of the components I had selected - and ways I could save money on what I had ordered, for example getting a smaller-rated PSU or not needing the card reader as the new case had one built-in - to being constantly updated with the progress of my order, it has been the best experience I have had when buying a computer. It arrived in great condition and worked straight away. All the disks I needed were in the box, and it has been a real joy to use so far. I have already been singing their praises to friends and family.

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“Perfect service and product”

★★★★★

written by wereling0393 on 27/09/2013

I spent a long time deciding what desktop to get and once I bought it PC Specialist sent me emails detailing at what point in the process my computer was, there is a flowchart on their site showing the process and how long each part takes on average. If at some point before the building process you change your mind about a particular component you are able to change it and are charged or refunded the cost difference so even if you buy something it isn't set in stone and is able to be changed up to a certain point. The desktop was delivered exactly on time, I believe it may have even been a few days earlier than was stated when I bought it. There has been no errors with the software or hardware and there was no cosmetic damage. Overall, it was one of the best purchases I've made and I would definitely recommend to a friend and have indeed persuaded 2 of my friends to purchase desktops from them in January.

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“Professional Service”

★★★★★

written by on 27/09/2013

I had trouble with Verified by Visa because of a new card, so couldn't put the order through online, but I phoned the next day and paid for the order over the phone. They already had the details of my order to hand. The item arrived within the estimated time frame, securely packaged and thanks to the delivery service they used, I had regular updates on when it would be delivered. Would definitely use again.

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“Superb Service”

★★★★★

written by on 27/09/2013

Ordered via website, selected the spec which was exactly what I wanted, had regular updates via email and it arrived intact, can't ask for much more.

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“Very pleased”

★★★★★

written by Bainface12 on 27/09/2013

Very pleased with the process from start to finish. Website easy to use and I like how you can customise any order. My pc was 10 working days in production, but it was easy to track on the website and I had regular emails to keep me updated. the communication was excellent. The courier arrived on the day they said, which you could also track his delivery route online . Thank you pcspecialist for using a good courier!! The Pc was well packaged and in full working order when I set it up. exactly what I ordered. Very happy with pcspecialist and I would order from them again.

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“Review of £700 Custom Gaming PC”

★★★★★

written by joshua.martin on 27/09/2013

Having to wait patiently for two weeks is a small price to pay for getting exactly what you want or need and nothing you didn't or don't. The online guidance on comparability helps put your mind at rest and while I have built my own in the past, having a warranty and official OS is also comforting. The on,y improvement I could suggest would be avice on balancing components. By this I mean my initial spec was good but the GPU was sub standard as in my enthusiasm to order I cut corners on researching the components thoroughly enough. This said amending my order was easy and did not delay the delivery at all. All in all very happy and would use again and recommend to others.

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“Well built, well executed, good website, good...”

★★★★☆

written by on 26/09/2013

As with my last order from PC Specialist 4 years ago, PC was built to spec, with the wiring in the right places. Clean build, good explanations on the website. Build time was slower than I would like bit it arrived when promised. Ho excellent courier service.

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Asked by Bobby24 on 10th January 2022 Report this content
As I have no experience building a pc, should I consider getting tech assistance or just try build it on my own based of what I can find on YouTube?

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Answers (4)
Report this content jackdaws_of_midgard Written on: 11/01/2022
I have built many systems myself, and usually I would build the system personally, but with the current state of the market for GPUs, and CPUs, I would recommend getting a service like PCSpecialist to build the system as you are going to save money. That said, there is no danger in looking at YouTube channels like Gamers Nexus (highly recommend), and JayZTwoCents (also very good). The first thing you want to look at is what you need the system for. Look at your current monitor, if it only does 60hz, then I wouldn't try for a 120fps system unless you plan to upgrade your monitor as well. Unfortunately, it really is a deep dark endless cave of possibilities, but if you build around the Games or Applications you want to use, then you should be fine. If you plan on streaming, try to ensure you get as many threads on your CPU as you can, and 32gb of Ram is really where you need to be at a minimum. GPU wise, go with what you can afford at the upper limit, as the GPU and CPU will make the biggest differences to your systems capabilities. I also recommend a SSD or two as they make a HUGE difference to perceived speed and load times. Good luck, I hope this helped.
Report this content nagiw Written on: 11/01/2022
It won't save you much, if any, money building it yourself, especially in the current market. If you want to do it for fun then go ahead, many of the build videos on YouTube are very good and it's not that difficult. You may struggle to get a decent GPU though at the moment.
Report this content daniel10e6 Written on: 11/01/2022
If you'd really like to build it yourself, check out the buildapc subreddit where there's plenty of people who'll give you tips and advice. It can be fun and you learn a lot. Personally, although I've built my own PCs in the past, I'd rather pay the (relatively small) extra cost of getting a company to do all of the assembly, testing etc. and have an overall warranty on the computer. I've bought my last two PCs from PCSpecialist, and found them to be very good. You still get to choose the components yourself, they ensure it's all going to work together, and you get a fully working and tested computer delivered.
Report this content SteveGraphicsGuru Written on: 11/01/2022
You should consider getting tech assistance, i have had built to my own specification the equipment i need from PC Specialist, (I have had my last two laptops from them, great service and no, i don't work for them lol). It would make sense to talk to them first as they would have a better grasp of what is currently available in the market right now. They would also know what is best suited to your budget and build according to what you are going to use your PC or laptop for. hope this helps.
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Asked by RossAylott719 on 14th October 2021 Report this content
Is the elimina pro laptop aluminium or plastic?

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Asked by coreylongley on 8th January 2018 Report this content
For some reason I keep getting loaded into the bios. I am new at pcs and don’t know how to fix the problem I have tried restarting it but nothing’s works any help would be appreciated I did buy the pc from pc specialists and I have a ASUs bio.

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Answers (3)
Report this content denimknight Written on: 10/01/2018
I'd get in touch with PC Specialist, they're customer service is really good... Usually a computer will boot straight to bios if it can't find a valid boot device (ie a hard drive / SSD). Like I said though, give PC Specialist a shout and they should be able to sort you out.
Report this content Ninjakiwi Written on: 10/01/2018
If you check the bootable devices in the Bios settings and don't find the HDD/SSD with the OST on it then you can try checking the physical connection with the drive and motherboard. If it's already connected properly then there may be a fault. In which case as said just get advice from PC specialist
Report this content RickyMeekle Written on: 11/01/2018
Check your BIOS settings for any automatic BIOS access - Like.. As soon as you turn it on, look for something that can turn it off. Also I would recommend speaking to PC Specialist about it.
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Asked by Kelvin.morton03 on 28th August 2017 Report this content
I've ordered a desktop but I added something I don't want will I get my money back if I can cancel the one item ?

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Answers (2)
Report this content airheadgreg Written on: 29/08/2017
Contact PC Specialist and ask.
Report this content micjac Written on: 29/08/2017
I would phone them they are very helpful. I would think it depends on how far they have got. they are the best computer firm I have dealt with.my pc is great
Asked by Castleman on 1st December 2014 Report this content
I'm considering buying a laptop from them and wondered what are the actual laptop itself is like? What make or brand can they be compared to? Are they just a cheap case/shell around quality components or as I'm hoping a decent bit of hardware? Thanks in advance to everyone!

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Answers (18)
Report this content hywel Written on: 02/12/2014
Sorry, I can't help with this, I bought a desktop where you can configure the case. The desktops they have on display seem pretty good and I would be surprised if they were cheap, my case is excellent. Might be worth calling them for their response; they're a pretty helpful bunch. Good luck
Report this content rubentorres Written on: 02/12/2014
The chassis is sourced by Clevo. I got a vortex IV and the quality is pretty good as well as value for money compare to an Asus or MSI laptop. The chassis is sturdy and I have never experienced a problem with it.
Report this content Loulybob Written on: 02/12/2014
I can't answer on the laptop front as I bought a desktop from them but the PC casing I got from them is great and the computer itself is still top notch after 18 months and I haven't had any problems with it. Comparing the laptop section to the desktop section seems like that you get what you pay for with the case, as I chose a medium-price case to hold the components as there's no point in tons of great hardware if the case can't ventilate! Sorry I can't be of more specific help but the desktops are great and the cases for the desktops had a wide range and the one I chose is quality and I presume it is the same for laptops C:
Report this content CGlobal Written on: 02/12/2014
I purchased a laptop from them around 1 year ago and I have to say I was disappointed. For the price I paid (around £1.5k) I expected good service and a product of a high standard, but got neither. They are very good at hooking you in to buy, but do not follow that with any decent level of service. The laptop I received is the spec I ordered, but its size and weight are far more than a comparitive product by another manufacturer. I actually now use it as a desktop as its not something which is easily portable. It was also delivered with a dead pixel despite their "full quality assurance process". When I contact their Support about this, I was basically told it was not their problem..
Report this content pedro555 Written on: 02/12/2014
Hi i have purchased a desktop from them, excellent service, products are first class im about to order a 2nd system from them, I would think they are of great quality. best of luck
Report this content tonvdg Written on: 02/12/2014
Quality is very good. Much better as the branded ones I have to deal with through the company I work for. Quality of service as well as the machine cannot be compared with companies like Dell or Lenovo. If you have a question or a problem you are dealing with people who know what they are talking about, which is rarely the case at PC world or Dell.
Report this content superpanda Written on: 02/12/2014
I have a top end laptop from them. The chassis case is made by a Taiwan company called Clevo. The build quality of the chassis is very good, strong and sturdy and has survived two foot drops onto carpet without taking any damage. The screen quality is good but not top end as it flickers slightly when put on low energy modes. The sound quality is aweful - the Onko speakers are tinny and quiet.
Report this content rmcrawte Written on: 02/12/2014
Having worked in the IT industry for many years I have used a wide variety of laptop brands. I would consider PC Specialist to be on the upper end of the market as regards build quality. Possibly not quite as robust as Lenovo but not far behind.
Report this content John-Ireland Written on: 02/12/2014
I've been using my PC Specialist laptop for about 1 year without any issues. Its a high spec gaming machine running as a 1TB Raid - I don't play games but desired the specification for business graphics. Excellent build quality, robust and just works. My previous machine was a Japanese version Toshiba Satellite and I believe the PC Specialist machine to be at least comparable. Being a top of the range machine it is HEAVY and should be considered a lug-able desktop replacement. Being heavy my only (minor)gripe is the very slim plastic feet/pegs on the base - they cut into my legs necessitating the use of a rigid hardboard/plastic spacer between my flesh and the computer. Why they couldn't have made them wider with a soft rubber foot is a mystery. Excellent screen clarity and resolution. Full sized keyboard. The ONKYO speakers are OK for speech but lack depth for any serious music. It will run Windows 7 and Linux but Oracle Solaris has to be run under VM Virtualbox. Staff have responded to quickly online questions. If ordering a specialist top-end machine it will take time for the build to be accomplished - don't expect it next week!!! Good value for money and worthy of serious investigation; however the choice is yours. Overall
Report this content Zarathrustra Written on: 02/12/2014
I've had my laptop for about 15 months now: OPtimus V. It runs well, so I think on the performance stakes its good. However, it is heavy; not easily portable (tho' I do just that, carrying it in my rucksack). I consider it good value for money in terms of performance/£ - mine was the highest spec, considerably cheaper than alternative mainstream providers.
Report this content salg04086 Written on: 02/12/2014
Hello, I bought a desktop which was cased in a CM Storm enforcer. The pc is great. I have had no issues with it since purchase. I have had the PC for nearly two years and the only issue I had was with my graphics card after purchase. I recommend if you do purchase a new laptop with this company you opt for an extended warranty so that if you do have any issues you are covered. Hope this helps
Report this content Tim3243 Written on: 03/12/2014
Well, I've only had my laptop a few weeks, so this is no long-term test. But... Others [below] will tell you the chassis make, but it has got to be strong & sturdy, cos it weighs a chunk. Which, apart from the portability aspect, I think is a positive. It's not going to warp or twist. And in fairness, it is a 17" model too. Nice keyboard too. my old laptops have usually been Dells', so a big improvement on those. Nice cool looking cover as well; sort of grey/bronze effect, with no external badging. Matt screen works fine, as does everything else. As to the hardware, aside from the chassis, that is really down to you. never had a problem with all of my 3 PCS machines ; and all are still working fine.
Report this content Ubserelio Written on: 03/12/2014
I have the PC Specialist ultranote. As others have mentioned, the chassis is made by clevo. I'd say the build quality is good and compares well with other laptop brands bar Apple and maybe Lenovo. The screen is full HD IPS and it is excellent. As for dealing with PC Specialist, I have bought a laptop and desktop from them as well as several upgrade items. I've never had a problem with them and I'd say they are honest and know their stuff. They discouraged me from adding some spurious components to my desktop configuration. Overall, I'd recommend them.
Report this content ejmarriage Written on: 03/12/2014
I bought a Laptop from the PC Specialist in 2011 to replace my Sony Vaio Laptop, which had served me well for ten years. The PC Specialist website is easy to navigate when building your own Laptop and the Cases are of good quality. You can also pay extra for an engineer to do an install and carry out a Data Transfer. After Sales Care is good and they are happy to answer any questions. Would recommend the PC Specialist and I shall buy from them again. I hope that the above information on my experience of the PC Specialist is of help.
Report this content Matster187 Written on: 03/12/2014
Hi there, as you can see someone has already mentioned 'Clevo'... They are indeed Clevo cases with a MoBo pre-installed at factory. The system is then customised by the retailer i.e. PcSpecialist, to fit the requirements of the customer (you). I bought the OptimusIV system and spent around the £800 mark. Having done some research online it seemed the only way forward as other manufacturers just don't have the customisation available and are too dear for starters. Leave Dell HP Compaq alone coz there pants... Also, if your not so good with computers and don't know what to buy, ask a friend who does for help choosing the parts.. Goodluck..
Report this content Blazinby Written on: 03/12/2014
In my experience (and friends too) PCSpecialist sell good quality products cheaply and not cheap products.I have only good things to say about their service and they are really helpful. If you have an enquiry simply phone them and they will not give you a hard sell (they don't need to). Happy Hunting :)
Report this content Flobble Written on: 03/12/2014
I configured and bought a laptop for my sons college course. The quality is fine and it works as expected Our config was a mixture of gaming/multimedia (good graphics card) and programming workbench (memory, processor) the selection was powerful enough and good value I didn't go for a name brand as the combinations I wanted were not available elsewhere
Report this content DjRicardo Written on: 03/12/2014
Hi Castleman The only chassis I can tell you about is the Cosmos 2 17.3 in chassis the top is brushed gunmetal grey metal and it is the same on the keyboard area the finish is excellent and it really looks the part the chassis is not cheap and it does not flex the laptop weighs over 3kg I would not hesitate to buy another hope this helps
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