Pet Planet - www.petplanet.co.uk

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Pet Planet - www.petplanet.co.uk
★★★★☆
4.5
88.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

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“1st Time Order on Time”

★★★★★

written by Tykebike on 26/12/2019

I have been looking for an alternative supplier for Orijen Dog food at a discounted price but just as importantly they need to deliver consistently quickly. Well I can't comment on how consistent PetPlanet are as this was my first order but they were certainly quick and the tracking system was good. I shall be ordering again soon and will hopefully have the same service.

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“Giant dog crate from pet planet ”

★★★★★

written by Pete1726 on 13/12/2019

I purchased a giant dog crate for my son’s husky from pet planet the service was first class free postage , it arrived in four working days , the communication during transit was excellent. The item was off good quality with a divider so we can extend his area as he grows . I would certainly recommend this company and definitely use them again

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“Excellent product as always”

★★★★★

written by kxCarter1972 on 22/11/2019

I bought an incline cat scratcher for my 15 year old cat who struggles with other types of scratches due to joint issues. Petplanet have an excellent range of products at unbeatable prices, the service is second to none and are quick to respond to any queries. Thank you petplanet from a very happy geriatric cat who can flex and stretch both his feet and claws!

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“Good company”

★★★★★

written by Birmanlady6 on 16/11/2019

Easy ordering. Quick delivery. A good choice of products at competitive prices.

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“Pet planet ”

★★★★☆

written by Melan on 11/11/2019

I would recommend this company to any of my pet friends as it has a lot to choose from and is reasonably priced and they deliver very quickly and with no problems I purchased admil pet plug in and it helped a lot with my 2 dogs over the fireworks season

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“Great Service & Excellent Prices”

★★★★★

written by 222McQueen on 10/11/2019

I had previously not heard of PetPlanet and found their site via a search engine. Having ordered from them several times now, I would happily recommend them to friends an family. All the products that I have purchased from them have been as described, excellent quality, and delivered swiftly. Their site is easy to navigate, great options available, and in all instances they have been cheaper than their competitors thus far for the products that I have needed. Very pleased to see that they offer next day delivery as well, which I have used more than once, and have arrived on time on all occasions, via a reputable courier. The only thing that they could possibly improve upon would be to extend their range for a couple of categories so I would be able to get all my pet related purchases from their site.

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“First Class Service”

★★★★★

written by Liz-Anne on 04/11/2019

First time using Pet Planet and was very impressed with their range of products, their excellent prices and fast delivery. Would highly recommend.

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“Best service best product Take notice of customer...”

★★★★★

written by DocVJ on 23/10/2019

When contacted about faulty item team acted quickly and took the product foff sales for safety reason Can’t ask for better service Will recommend any day Thank you team

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“Pet Planet are brilliant!!”

★★★★★

written by Shel12 on 18/10/2019

Pet Planet have fantastic service, delivery times and a vast range of quality products to choose from. They send regular emails about seasonal specials and information related to that. They always have the product I want or need without realising it even existed! The prices are really great, excellent value for money too. Products are always well described and detailed so you know all you need to know before making a purchase. I recently received an email for dog coats and the price of the offer was too good to miss, when the coat arrived a couple of days later, it is the best coat we have ever had and at a fraction of the coat of others I have bought for lesser quality. Pet Planet are ace!!!

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“Quality products and excellent delivery times and rates”

★★★★★

written by D1111 on 17/10/2019

I bought 6 pet beds - 3 different products and 2 kennels. Everything was great quality and the prices were amazing compared to other pet products I have purchased in the past which were very expensive. Highly recommended. Delivery was quick and free because I spent over £39. I only paid £2.99 for a specified delivery date and time.

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“Great online pet shop”

★★★★★

written by Zaynen142 on 15/10/2019

Brilliant Pet Shop online. There's not much you can't get from them; if you ring them they will advise you about a product and the staff are friendly and seem to know what they're talking about. Good prices as well.

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“Brilliant dog Towel”

★★★★★

written by Mumgudo on 12/10/2019

Excellent product great quality towel my dog loved it , very good value for money and very good delivery time , as my pup gets bigger I will definitely order the larger towel . The only thing that could make it better would be a strap round the body to keep it on her a bit longer as she is very active and shakes it of . This doesn’t cause a problem as she likes having it put back on .

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“Great Price, Great Service.”

★★★★★

written by Larryloafer on 29/09/2019

Couldn't be beaten on price. Excellent delivery within stated time. Will definitely use in future & recommend to other people. Quality of product was first class. Would definitely recommend to others to use.

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“Excellent service ”

★★★★★

written by PaulDennis54 on 09/09/2019

I have used Pet planet for about 2yrs now prices are always competitive. Delivery is always on time and track able food always comes well packaged and fresh. I wouldn't use anywhere else never out of stock. I have only had one problem with delivery which was sorted out very quickly by customer service. So I really recommend them enough. If you could give 6 stars I would

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“Excellent and speedy delivery”

★★★★★

written by Jadepike4 on 06/09/2019

Petplanet gave me excellent service and very speedy delivery. Their prices were the best I could find anywhere on the net.I will definitely be using them again. I have recommended them to friends and family they are a good company to purchase from.

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“Dog Bed”

★★★★★

written by annkirk on 02/09/2019

The bed I purchased was the perfect size for my dog and it looks and feels really good quality.The fabric is a very plush faux suede and fleece and the dog seems to be very comfortable in it. The price was fantastic too!

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“all good quality and sensible prices”

★★★★★

written by aalison on 24/08/2019

Whatever we're looking for we keep finding that PetPlanet has the best price, the best quality and the widest range of really useful products. Our orders have been sent promptly and everything has been exactly as described. We now use them as our trusted go-to pet store for anything we need to buy online. There isn't a better car boot liner anywhere on the web, the puppy prefers it to a lap! And the icing on the cake is a website that makes shopping easy instead of bombarding you with aspirational lifestyle pictures.

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“Pet Planet is great for all your pets needs. ”

★★★★★

written by 483McClellan on 13/08/2019

Pet Planet is a great site for purchasing all the items you want for your beloved pet. Delivery is quick, items are good value for money and are of a great quality. I made a call to Pet Planet and the person I spoke to was very helpful and polite,just how it should be. There's nothing negative about Pet Planet that comes to mind. I would definitely recommend to family and friends.

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“Great service”

★★★★★

written by Natalee371 on 11/08/2019

staff could not have been more helpful regarding my choosing a particular carrier for delivery, having had a disappointing service previously from a certain carrier and a different company. Good communications throughout. Item dispatched promptly and delivered on time. This is my first time using petplanet but will certainly use them again.

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“Great Service”

★★★★★

written by Evelyne1964 on 06/08/2019

I buy cat litter mainly because they carry the brand I like & I get free delivery. They have a great range of products though & delivery is when they say it will be.

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