I used the Farmfoods store Lichfield Road Willenhall today. Firstly I am disabled and I was helped by an assistant to get a trolley, that was great. But then during my shop two men were caught steeling and I was beyond impressed by the shear guts and professionalism of your staff members. She had seen them steeling and confronted them at the store exit. Other staff members rallied round and locked the doors, one of the men was shouting at her as she was blocking his exit. She continued to talk calmly and explained the gravity of a conviction diffused the situation. They dropped the stollen goods and the door was unlocked. Please ensure that the staff at this store receive the praise they deserve for going above and beyond the call of duty.

I came to the clifton store farmfoods and was welcomed by a lovely young lady and was offered a basket I found this marvellous and every time I come in she is always busy but she always makes time for the customers and she is very positive very helpful it's nice to see in a shop and. Customer service is brilliant I work in a shop primark I know how hard it can be and when your busy and when being served she packs bags and is better than I am I would give her 10 out of 10 for customer service

Stunningly bad food handling in the langley mill store now,sausages left thawing on trollies,and then being refrozen,,uncooked meat being stored in same fridge as cooked chickedn pasties etc. Youll find lots of food packaging contains as much ice inside as food,this has been allowed to thaw and then refrozen. The auntie wotsit chips are often mouldy and discoloured. Told the local council, they couldnt care less if you die of food poisoning.

I purchased Farm foods frozen chicken thighs and each one has barely any meat on it and a very large spine type bone all down one side.I went back a few weeks later and they are exactly the same so obviously not a one off mistake.Disgusting meat, ruined my barbecue and I will never ever shop there again

Taste the huge difference with ethically raised, hormone antibiotic and chemical free meats and fish. The Pasturebird video on their site was wonderful! They show the birds grazing on grass in a revolutionary method of raising poultry. The birds look happy! I am a repeat customer of many of their products, and I speak with 44 years experience as a NYC chef.

Would not recommend working here especially in Bo'ness store I worked there hours are a disgrace management take it upon there selfs to change you're shifts constantly so if u make plans forget them as rotta will be different all the time certain staff treated differently from others not getting holidays or them being changed !! Shift patterns hardly mixed up certain one constantly getting long late shifts while others get away with it I'm glad I no longer work for this company really wish the union was there when I was cause the staff need support !!

Now. We all no that farmfoods offers good dals and that but they are severely short staffed in the store that I visited so much so I wont shop there anymore. Products are good and unique to Farmfoods but again this is dogged by the lack of staff in the shops. So my review for this is a 21/2

No nonsense high value store where we can pick up most essentials. Voucher system gives up to 10% off already low prices. Staff in Wolverton store competent and friendly, but high churn maybe because very young. Sometimes milk fridge left empty even though they have more in the back although they'll happily refill on request. I read with interest other reviews about meat products and cannot say I've had a bad experience. However I only buy frozen foods that I believe are ok to freeze, mostly fish/prawns, chicken breast and whole chicken and duck. The LA diner range varies considerably. The chicken dippers are immense value, low salt, 100% chicken breast and nice hot or cold. But LA Diner not always great. Milk 3 jugs for £2 less any voucher discount is incredible! We have stopped giving main supermarkets the business, just buying what we cannot get in FF. They demonstrate what a rip-off the larger stores are as I'm sure FF do not have the buying power of the big 3 supermarkets, and I don't notice significant quality difference between them and big 3 own brands on most items. I suppose if I was to criticise the chain, it would be that the stores look a little run down but always clean. Staff is minimal which is how it should be. Very young but also friendly and professional. Nobody apparently over 25 though which is a bit odd. The manager at local store looks like she should be still at school but she's every bit as competent as any floor supervisor in retail establishment. Prices do tend to hop around a lot as well, while on some items the offers are permanent. Usually always cheaper than other stores, so it's my go-to place for family food. They're starting to branch into more and more fresh food and prices equally competitive here. Would be a very sad day if they ever disappear or get bought out by a bigger establishment. Much prefer to likes of Iceland who I suppose are their direct competitor. Great job Farm Foods!

Bought gamon joint x cheese packs by 2 gud dates April put straight in the fridge wen got home earlier today opened the gamon absoulutely stunk horrible smel also the cheese smelt like sick ,checked all the other products in my fridge from various supermarkets x they wer fine also had problems with milk bein off as soon as its opened from farm foods

Staff were very rude in Bradford store. You need to train them to be respectful.

prices have risen 25p sausage squares nearly all items in the shop in wigston have been put up least 10ps i got 8pkts sausage squares a week for dogs thats £2 extra.along with the rest of my stuff.wont be going again.

i recently bought farmfoods pulled pork, it was absolutely terrible, there was literally no meat, just a blob of fatty jelly, I'm disgusted with this product, it's actually put meat off buying any other meat from this store

I bought 3 of these tenderloins and tried to fry as medallions - strange white goo came out, they took ages to cook, tasted odd and the texture was like sponge! Looking VERY closely at the package, in the small print in the ingredients it states '15% water and dextrose'. At the discount price I have just paid 50p for 75mls of water and sugar instead of the pork I wanted. This is awful! Researching this process, it is purely to add weight and increase profit. This is back to 1960s trading at its worst. We shouldn't have this adulterated muck dumped on us with the actual contents hidden in small print. Farmfoods, treat your customers like this and watch your shares price tumble. Investors - run away!

The Farm Foods in Torquay, my god above where do they find the staff from? I have witnessed on more than one occasion a queue of customers at one checkout whilst other members of staff look and hurriedly scuttle off out the back for a gossip. Another occasion was when the store was closing and again one checkout,one queue and two members of staff standing at the doors stopping customers from entering. I have even got to a checkout and the operator stood up and just walked off? Once I couldn't find any lemonade so I asked a member of staff if they had any? The reply given was "if you cant see it then no". In all yes the food is well priced and by no means all rubbish but what a bunch of useless clowns they have running it(maybe one or two exceptions). This lot make lidl staff look like they were trained by the fanatics at Apple.

I was shopping in the Tamworth Farmfoods store and a lad kept looking at me weird so I had another look at him and I caught him staring at my breasts so I asked to speak to the manager and he told me to leave the shop very disappointing.

Farmfoods in Carmarthen is clean, staff are great and the food and general selection of branded and own label is brilliant.

I visited Farmfoods in Wednesbury a few weeks back. There is no better way to mention that the store is a complete and utter disgrace. The staff were miserable unhelpful and unsociable. There were ants on the shop floor around a display of sugar. Towards the entrance of the store, litter was all over the floor which made the store unapproachable. The only positive thing about this store was that the store had a car park in which my car was parked for a fast escape. There was a pretty big queue and there was only one member of staff on the checkout. There are rumours that the staff are overworked with little or no breaks which may explain their misery. A friend of mine purchased shopping over £25 where farmfoods do those £2.50 vouchers. She got to the checkout where a member of staff refused to accept it. The member of staff did not apologise or explain why. My friend now shops at Iceland.