Kitchens Direct are a great company! I've read some unpleasant reviews, but as 3 members of my family and myself have used them, we had nothing but great service. They were very quick and very professional.

The designer said a lot was down to the salesman himself, if he went the extra mile, then all his customers will be happy. Unfortunately, occasionally they'd get someone who had just joined and didn't follow the traditional high standards, but when the company finds out (and apparently they do quickly) then they are on their way.

The sales guy took before and after photos, and he gave us a hamper for allowing him to use them. I can't recommend them more strongly.

I received terrible service from Kitchens Direct throughout. Constant mistakes were made with kitchen fitting. They are very unhelpful, and they drag things out... the list is never ending. A 2 day kitchen fit is dragging on to 9 weeks now. Refund due on items returned has not been paid back to us. We have had constant stress, distress, frustration, and an ever increasing telephone bill, after an average of 45 minutes on hold every time we try to get the unhelpful 'project manager' on the phone, who made us feel like we were a complete hassle, when all we wanted was our kitchen to be finished when they said they would finish it. You also have to pay up front, so we have nothing to bargain with to get them to finish our kitchen.