Kitchen Direct Reviews - www.kitchendirect.co.uk

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★★☆☆☆
1.6 / 5
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  • Value For Money

Summary

We are advised that this business has no connection to Kitchens Direct which has a separate domain and is, we are informed, an entirely separate business.
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☆☆☆☆☆

“A 3 day job has turned out to be a 7 day and counting...”

Written on: 19/01/2008

A 3 day job has turned out to be a 7 day and counting job. Don't think much of standard of work. Would not tell any families or friends to get one of their kitchens… Read Full Review

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472194_Avoidkitchensdirect's Comment

Written on: 09/07/2009

I found this review helpful because...its a representation of the overall service you will receive if you go to kitchens direct.although my experience slightly differs as the kitchen i had installed by them took 2 months and its still not finished!

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★★☆☆☆

“Didn't like the fact that you pay in full upon...”

Written on: 17/12/2007

Didn't like the fact that you pay in full upon delivery because the fitters can then take advantage- the finished job is good- as it should be for the price and the terribly long time they took to fit it. Admittedly a kitchen refit is a messy job, but these characters took the mick- Even the Regional Sales man was lost for words and couldn't understand what the fitters were playing at. Save yourself a lot of time and money- go to a recommended local fitter- and hold some of the money back!… Read Full Review

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★★★★★

“Kitchens Direct are a great company! I've read some...”

Written on: 24/09/2007 by sarah sinders (1 review written)

Kitchens Direct are a great company! I've read some unpleasant reviews, but as 3 members of my family and myself have used them, we had nothing but great service. They were very quick and very professional.

The designer said a lot was down to the salesman himself, if he went the extra mile, then all his customers will be happy. Unfortunately, occasionally they'd get someone who had just joined and didn't follow the traditional high standards, but when the company finds out (and apparently… Read Full Review

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★☆☆☆☆

“I received terrible service from Kitchens Direct...”

Written on: 21/04/2007 by joannejoanne (1 review written)

I received terrible service from Kitchens Direct throughout. Constant mistakes were made with kitchen fitting. They are very unhelpful, and they drag things out... the list is never ending. A 2 day kitchen fit is dragging on to 9 weeks now. Refund due on items returned has not been paid back to us. We have had constant stress, distress, frustration, and an ever increasing telephone bill, after an average of 45 minutes on hold every time we try to get the unhelpful 'project manager' on the… Read Full Review

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472194_Avoidkitchensdirect's Response to joannejoanne's Review

Written on: 09/07/2009

I found this review helpful because...this company made my life hell for 3 months and i am now £5000 out of pocket and have a kitchen thats falling apart and i cant get my money back.

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472194_Avoidkitchensdirect's Response to joannejoanne's Review

Written on: 09/07/2009

exactly the same happened to us.

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