I had a deadline that required setting up anew domain name with hosting and going live all within one day. I had a hitch with the red-tape setup by Nominet so my Domain went into Pending mode. But I received excellent custopmer services/technical help from Free Virtual Servers who have UK based telephone and 24/7 technical online support. I highly recommend Free Virtual Servers. I now have two accounts with them.

We have used FVS for many years now, always had very good customer service, and rapid response to the odd query we have had. (Usually self inflicted !) Would not hesitate in recommending them to anyone, be it a personal or corporate requirement. Maybe not allowed to put our site name in here, but can not fault our page loading times and uptime of the servers. Keep up the good work.

being very new to the world of domain names and website building etc, I needed a great deal of help with setting up. I couldn't have asked for a more helpful, friendly service. I wish I could mention the member of staff by name as I spoke to the same person each time as praise is indeed due. This person was patient, more than helpful and I believe went above and beyond what was expected of him. I took up a great deal of his, what I'm sure is very valuable, time and he took me through every step as though he were my own personal assistant. I would recommend this company very highly and this specific member of staff should be commended as a credit to this company.

I had a query relating to my account. The staff helped in a quick and friendly manner to resolve my problem. I would determinately recommend them.

The member of staff that I spoke to about a problem with payment was very helpful, friendly and understanding. He said he would look into the problem and dealt with it promptly. I had to ring again as there was still an issue and he was very patient and I did not feel like I was being a nusiance. He dealt with the problem very efficiently and even sent me a message telling me what he had done and that he would continue to monitor the situation and keep intouch. I was very impressed and grateful for his help and kindness.

i contacted free virtual servers because I was having a problem transfering my Domain to them. within a very short time the support agentwas on the case, he was fantastic and helped every step of the way, he was very prompt at answering my emails, he also made sure my Domain name was sorted out with great speed and I felt I had made the right choice with free virtual servers right from the start.

I was not impressed with their third party software for building websites. Completely rubbish. Full of bugs.whereas if you go to rivals like WIX you would have a perfect professional looking website in minutes.if they change their software maybe I would change my option of them.otherwise customer service is next to none

I was first introduced to FVS by my previous technical manager and never had cause to deal with them direct. After my manager moved on, I had started to deal with the staff at FVS on a personal basis. I cannot speak highly enough of this company; the offer outstanding value and first-class customer service. Nothing is too much trouble and they don't try to bombard you with technical jargon. In summary, I thoroughly recommend FVS to you.

I have tried lots of hosting companies and these guys are the best. As well as very decent prices their customer service is top notch when you need something extra. Oh, and unlike other hosting companies which make you call the phone line for 40 minutes to do certain things, you can do everything online. They offer the most up to date versions of WordPress and MediaWiki as one click installs which you can use very easily - I wanted to build a Semantic Mediawiki which needed the very latest version of Mediawiki and I discovered that other hosting companies just didn't offer it as a one click install. Their support is *excellent* and I could not recommend them more highly.

The interface, superb as it is, was a bit overwhelming to this silver surfer generation fella - on both occasions that I have phoned for support I got through to talk with a real human being with the minimum of fuss and was talked through my puzzlements with patience and respect - encouraged to fix what I could for myself and - where I couldn't - the technician seemed able to access problem areas from their end and sort it out for me.

Since moving from another hosting provider, the service in that time for a variety of my own and client domains has been excellent. On the few occasions there has been a need for help on a minor fault, or use of a more technical feature such as recently redirections on sub-domains for example, the staff advice as always has been courteous and could not wish for a better response, making sure everything has been to end up with the right result. Even though I am pretty well confident about the workings of hand coded html, uploading files, and the use of javascript & php, there are at times some topics used for the first time that you just might need some guidance on and the service from staff have always been patient and help has been greatly valued. So many big business organisations cannot seem to keep customers so often by just not listening to what the customers issue is, or by treating them as complete idiots, but with freevirtualservers as Easy Internet I can confidently say that prospective customers looking for domain names, hosting, or to move from elsewhere, they would be most pleased with the support.

As one that struggles with the world of technology generally, I am extremely pleased to write this review for FVS. They are a first-class company that communicate really well and nothing is too much trouble. As an endorsement of their service & support, I will be transferring domains I have with another supplier, over to FVS.