TalkTalk Reviews - www.talktalk.co.uk

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★★★★☆
4.1 / 5
86% of users recommend this
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  • Signal Coverage

  • Customer Service

  • Value For Money

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★☆☆☆☆

“joined talktalk then within 2 days all services went...”

Written on: 28/06/2010 by kevcameron318 (1 review written)

joined talktalk then within 2 days all services went down without any explination,after numerous phones calls to talktalk they assured me I would be up and running soon as they were taking over the phone lines from BT. I gave them the benefit of the doubt for 6 months, finally I called them to cancel the services they apologised for my inconvenience and offered me my £49 instllation fee back now i've been hit with a threatening letter from bcw for £207 can they do this… Read Full Review

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★★☆☆☆

“They have very bad customer service with only Indian...”

Written on: 26/06/2010 by yoosondaloose (4 reviews written)

They have very bad customer service with only Indian call centres. Not happy with the service, yet value for money and signal coverage is good… Read Full Review

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★★★★★

“very good all round i would def recomend to all family ”

Written on: 21/05/2010

very good all round i would def recomend to all family… Read Full Review

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★☆☆☆☆

“TTalk HOLD GOOD CUSTOMERS TO RANSOM: ”

Written on: 15/05/2010 by soffpro (1 review written)

TTalk HOLD GOOD CUSTOMERS TO RANSOM:

Hi - I have had appalling connection and service from Talktalk and now i've found I CANNOT SWITCH PROVIDER WITHOUT HEAVY FINANCIAL PENALTY
Talktalk want to impose a £70 cancellation fee and replacement of their line will cost £110 to a BT line

COST OF SWITCHING FROM TALKTALK = £180

i want to switch to Orange, but because TALKTALK now OWN the line into my house that used to be BT, in order to change to a post-office 30day contract to switch, they HAVE TO… Read Full Review

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★☆☆☆☆

“initially, changed from orange as ws cheaper. Says on...”

Written on: 08/05/2010 by tincap (1 review written)

initially, changed from orange as ws cheaper. Says on site will handle all changes with orange, found i was still being charged by orange 6 months later as well as talktalk. Phoning talktalk got me nowhere, an email to orange resulted in a nice letter saying they would refund me even though it wasn't their fault. Talktalk service was ok for while had a few problems with the line which were resolved by an english call centre. This was when they were with carphone warehouse. Last few months… Read Full Review

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★☆☆☆☆

“Subject TALK TALK: Unfortunately i did not read the...”

Written on: 03/05/2010 by SYLANE (2 reviews written)

Subject TALK TALK: Unfortunately i did not read the reviews that were in the Review Centre. Hopefully my experience will be informative for any potential new customers who are looking to move to a new broadband and telephone provider. I cannot stress clearly enough that you must ensure that you do not under any circumstances join Talktalk.

PLEASE BE WARNED DO NOT SIGN UP OR JOIN TALK TALK UNDER ANY CIRCUMSTANCES AS THEY ARE THE WORST COMPANY THAT I HAVE EVER ENCOUNTERED IN MY LIFETIME FOR… Read Full Review

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★☆☆☆☆

“Avoid like the Plague. ”

Written on: 15/02/2010 by philwa (1 review written)

Avoid like the Plague.
Was with Tiscali (also bad service initally) but was Ok for about a year. Talk Talk took over my Tiscali account and hiked up the prices by £4.00 per month. To save any hassle I decided to give Talk Talk a go. However as soon as the switch over took place Talk Talk cut me off!! Rang "customer services" and was informed that I would need to ring another number (and expensive 0871 no. Have been reconnected, but broadband keeps cutting out.

Again avoid Talk Talk. Dont do… Read Full Review

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★★★★★

“brilliant broadband, no problems, recommended to...”

Written on: 04/11/2009 by eli splurge (1 review written)

brilliant broadband, no problems, recommended to several friends all of who are delighted. Why try the rest!!! choose the best!!!! talktalk!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“TalkTalk broadband is shocking, I'm 9 months in and...”

Written on: 28/05/2009

TalkTalk broadband is shocking, I'm 9 months in and still getting disgustingly slow speeds and the connection drops off every 5 minutes or so. it's been doing this for 9 months (the last 3 of which I've been waiting for their engineer to come and have a look at the exchange… Read Full Review

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★★★★★

“Great value for money and a nice fast connection to go...”

Written on: 08/01/2009 by Davey T (1 review written)

Great value for money and a nice fast connection to go with it. Price, reliability and support through the members forum. Fault that occurred during the transfer as a result of BT Openrech making a mess of things was dealt with quickly and efficiently by the faults team on the forums… Read Full Review

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☆☆☆☆☆

“TalkTalk gave me 2 free sim cards with 2 free months,...”

Written on: 26/03/2008

TalkTalk gave me 2 free sim cards with 2 free months, have had nothing but trouble ever since. Couldn't cancel properly and ended up costing me a fortune… Read Full Review

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Mabono5's Comment

Written on: 01/05/2008

I disagree with this review because...
<br/>
<br/>it is possibly the easiest network to dissconnect from.
<br/>
<br/>simply go to www.talkmobile.co.uk
<br/>
<br/>on the homepage there is a big bar on bottom right that says simple dissconnections.
<br/>
<br/>thats it.
<br/>
<br/>In regards to costing a fortune. they are &pound;6 a month. that's hardly a fortune.
<br/>
<br/>

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★★★★★

“I've got my home phone and internet with talk talk,...”

Written on: 20/08/2006 by davidwjo (2 reviews written)

I've got my home phone and internet with talk talk, its cheap, better than BT, customer services are good (if you get through) so I put my daughter on talk mobile, she gets her credit each month, were happy, she wants more, maybe when she starts doing the dishes, but she can ring us for free and we can ring her for free, so if you've got children, it's the best, if there all on talk talk, plus family and friends, everyone rings each other for free, beat that!… Read Full Review

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☆☆☆☆☆

“I have just transferred to Talk Talk, as they give...”

Written on: 06/07/2006 by P M Fishman1 (2 reviews written)

I have just transferred to Talk Talk, as they give free broadband for as long as you stay with them.

I have been trying to contact Customer Service for THREE DAYS!! When I did get through I talked to a manager regarding my landline and broadband, and without consulting me they have put me on "Keep your Number private" so any call I make to someone with Caller ID, my call is blocked. The manager informed me that it will take THREE DAYS to change!! Also regarding broadband, I was advised that… Read Full Review

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Phini's Response to P M Fishman1's Review

Written on: 04/12/2009

I found this review very helpful because...I have had the same problem only five time worse, so I have left talktalk and gone back to pipex which are brilliant.

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☆☆☆☆☆

“I was told by Talk Talk that there was good coverage...”

Written on: 30/05/2006 by cmgrant (1 review written)

I was told by Talk Talk that there was good coverage in my area, so I went ahead and ordered the Sim card, registered and put £10 on it, but I have not been able to use it. Carphone Warehouse reckon my phone's at fault, even though it works perfectly with O2, Orange and Vodafone. I think they want me to buy another phone, which I don't intend to do. I will switch back to Orange or O2. I'm cross because I won't be able to get my £10 back… Read Full Review

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★☆☆☆☆

“Talk Talk is owned by The Carphone Warehouse, as such...”

Written on: 24/03/2006 by PoohsMate (12 reviews written)

Talk Talk is owned by The Carphone Warehouse, as such it is being promoted by them. Talk Talk is only available as a pay-as-you-go with a minimum monthly payment of £10 (even if you use less). Any "credits" roll forward for one month then are lost, but you must pay the £10 eitherway… Read Full Review

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