I have hired cars for over 4 years all from autoreisen, they are reliable and we have never had a problem with them at all, the staff are efficient and friendly would not hire one from any one else

We travelled on 25th Jan 09 to Tenerife South and had hired a family size car from Autoreisen for 112 euros for a week. We were worried about extras as the car was so cheap on booking on line but as we had paid nothing on line we knew we could back out.. I was armed with print outs of the web claims but it was all plain sailing. I waited for the bags while my Husband went to collect car as it was in the same area so he was first in line, but it was all pretty quick. The car had quite alot of marks but we pointed this out to the lady and she marked the paperwork so say this. If we had of marked the car they would never know because there was quite a few so less worry. No problems on the return, the tank was half full when we picked it up so we returned it half full. This was the best car hire we have had for the no hassle for the extras they ask for. Remember it does not cover car tyres and rims though.

We booked a baby seat for a 4 month old from Autoreisen. It could not be fitted in the car. The staff tried to convince us it was safe when I could flip it up with a light tap. They they tried to say we could put a small 4 month old in a child seat. they eventually relented and swapped our one big car for two smaller ones. It was a cheap service

The price, office and vehicle were all very good. The office is actually inside the airport, the car is just in front of the building, the price is so low that I was expecting a lot of extras, but it was really all inclusive. I will use them again, every time I go to the "Canarias".

Someone recommended Autoreisen, i found that the price was cheap so i reserved on the web (no deposit, no credit card...). I arrived in Lanzarote, they have an office in the airport and service was fast. I reserved a Seat Cordoba and got a Seat Altea XL for the same price. Not a single problem, and not an additional penny; just what I was quoted in the web!

Have used this company on several occasions and have been very impressed. On this occasion they supplied an older car, which was clean enough, but it had numerous dents and scrapes to the bodywork, but it was sufficient. However on arrival at Hotel, as I drove up a hill, there was a very strong smell of burning (the clutch was burning out).
I Telephoned Auto Reisen the following morning and they delivered a brand new car to the Hotel (20k from Airport) within 50 minutes. Very Impressive.

Good service, excellent vehicle condition, no problems during a week on Tenerife. Free child seats and additional driver were best selling points - no hidden extras. Nice touch to say leave fuel between 3/4 and full rather than create uncertainty about how 'Full' is 'Full'. Would definitely recommend to others and would choose again. Queue at pick up in the airport - mainly because it was so popular, and I guess all planes landing about the same time.

Have used Autoreisen in Lanzarote on more than one occasion. Each time they have been efficient and the cars have been good. Easy collection/drop off procedure. Wouldn't hesitate to use them again

Have hired from Autoreisen in Lanzarote for many years. Usually fairly new cars but often rattle because of poor roads. Cars not clean on collection by British standards. But in fairness Lanzarote red dust gets everywhere. Overall, great value for money. Have just booked Autoreisen again for next month.

We use Autoreisen every time we go to Gran Canaria and it's hard to find fault. Good service and great value for money.

We had a totally positive experience with this firm. I will use them again and would commend them to others.

The car was in such a state it was embarrassing. Never seen a car with so many scratches, dents, plastic trim hanging off, useless customer service and such a terrible smell inside. Never again.

The office is actually in the airport, it is not a person with a sign to take you somewhere else. I cannot tell much, this was my first time with them, I found it on the web, and took the risk. It was great, just sign the contract and leave. Never needed them again until I returned the car. The car was not new (about 10K miles), but in perfect conditions.