written by Welch363 on 05/02/2019
I have two separate views on this HA. On the rent account/income general enquiry side of things the team is great! I can't fault them, have always been really helpful and have actually helped me out a lot. HOWEVER, the repairs side of things with this association is a JOKE! The team is rude, useless and unhelpful. I am gobsmacked at the way I was spoken to by one of the managers today, extremely unprofessional and damn right RUDE! I am also expected to pay for some repairs out of my own pocket that wouldn't have needed doing had the houses been put together properly and not just thrown up within a couple of months. All in all if it wasn't for the lovely team in the general enqueries and rent account department I would reccomend avoiding this HA like the plague! Really feel let down and my home is currently a potential hazard to my young child due to repairs I have been trying to get sorted for over a year!
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Unheard's Comment
Written on: 20/12/2023
Self serving self saving parasites they’re estate needs demoliting Like them