Landlord Direct Reviews - www.landlorddirect.com

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Landlord Direct - www.landlorddirect.com
Landlord Direct - www.landlorddirect.com

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★★☆☆☆

“I used LD for some years successfully and with good...”

Written on: 04/07/2014 by CannonTaylor (1 review written)

I used LD for some years successfully and with good service then they changed their system to require that all tenant referencing was done through them where previously it was not the referencing service was a disaster - it took ages, i had difficulty communicating with them about delays and follow through - I received a provisional report saying they were waiting for more information from the tenant -time passed and nothing more happened - i chased but with no response then i noticed that… Read Full Review

Directorld's Comment

Written on: 04/07/2014

Rightmove will not allow agents to offer you an advertise only service.
As you say you received a credit and financial history check quickly
But you could not wait for a written employers reference
NEVER BE IN TOO MUCH OF A HURRY - REPENT IN LEISURE

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★★☆☆☆

“Review of landlord services”

Written on: 08/02/2014

The online system for creating the tenancy agreement failed, but still took payment (for the extra £10 for a break clause). No tenancy agreement was sent out to me or to the clients, and I had to follow-up in person. Even then, it took 4 days before the documents were manually sent out (had to call and send multiple emails to get this done), and when they were, there were errors (e.g. standing order bank account details were incorrect). This is a shame, because up until then, I was very happy… Read Full Review

Directorld's Comment

Written on: 08/02/2014

The Break Clause Tenancy Agreement is more complicated to complete, our staff responded by completing the tenancy agreement for you, and the tenancy was processed with a delay of a couple of days for the tenant to complete their part of the documentation.

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Directorld's Comment

Written on: 10/02/2014

We have tested our Break Clause tenancy agreement creator , and it is operating correctly.

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