Awful Company, poor customer service WOULD NOT recommend

I would not recommend to anyone to use this company for anything.

Do I like this company? No, I do not. There is lots I do not like.

This company is used to manage the green areas of the place where I live. We were given no choice. We (the area as a whole) pay this company over £13k a year to attend 4 times a year (as per what they told me).

They only mow the green areas up to 3 times a year.

They do not spray the weeds that grow in the kerbs unless you ring them and ask them to and then only after 3 or 4 telephone calls to remind them with no return call after leaving a message asking specifically to be called back. Then they did not check the whole site and only sprayed the areas I reported and left the other areas.

There was a light not working. They tried to fob it off on the electric company. I rang the electric company to ask them to repair it. They confirmed it was this company's responsibility. After 4 telephone calls, multiple messages left with no return call and then 6 weeks after initially reporting it, it was eventually repaired.

To pay the bill there is no way of paying it by direct debit. You have to physically telephone the company. Then if you are lucky and their system is not "down" you can actually pay it. Oh, and you have to pay it before 3pm because they don't accept payment after 3pm! BTW if you can't pay the bill at that time because their system is "down" they actually call you back, funny that how they are able to call back when they want money.

I have not seen anyone on site the whole 3 years I have lived there.

I could go on and on. This is a couple of instances. They are shoddy and just want the money they are paid without providing a good service. Once their contract is up I am going to ensure that they do not get a further contract. I would rather pay the guy next door £13k to look after the site then this company as he would do a better job.