The Ideal Home Show www.idealhomeshow.co.uk – Questions & Answers

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Asked by peggy39 on 12th April 2016 Report this content
I bought a flexible hose from the Ideal Home exhibition. The leaflet enclosed does not have any contact on it whatsoever and after very little use the hose has sprung a bad leak around the end attached to the tap. How can I find the suppliers? 

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Asked by Evelyn53 on 19th April 2015 Report this content
They were selling mops to clean floors at the show. Does anyone know the name of the stall that was selling them?

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Asked by Kamsall on 26th March 2014 Report this content
I bought hi fi wireless headphones today at the show and they don't work. There are no details whatsoever on who to return/ exchange. The stand was the 1st row at the front as we walked in Warwick Rd entrance. Can anyone help?

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Asked by elyson on 23rd March 2014 Report this content
I bought a 'flex able' garden hose on the 21st March but when I got home and tried to look their website up, it seemed to be no longer running. Now I am worried that I paid £35 for an item where the on line reviews are not good and may find that I have been fleeced. Added to that, there is no address or telephone number to contact them. Please can you advise me what I can do?

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Answers (2)
Report this content Crfraser60 Written on: 24/03/2014
I would suggest contacting Trading Standards and Citizens' Advice. I would also contact the peoplwho organise Ideal Homes and ask them to ban disreputable companies. I doubt if I will ever visit the show again.
Report this content Iwasrippedoff Written on: 26/03/2014
I had a similar experience with 2 companies which has put me off purchasing from the show. I eventually found the companies I was looking for via the Ideal home shows Facebook page... I logged my complaint with them, they were very responsive as a bad review on their page was not good for them, someone got back to me and gave me all the details I required... After that I kept on contacting the 2 companies and did not stop until I received the items I paid for. One company ended up having to refund my £100 for a Giant wall clock as they didn't actually have it in stock.
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