No Delivery, No Contact, No Apology – UPS? NOT FOR ME

UPS - absolutely THE WORST delivery company EVER!!!!!

Timeline:-
Tues 23 Apr 19 - UPS send me an email notifying me that I have a parcel coming. It included the tracking number and my full address including complete postcode.

Thur 25 Apr 19 - UPS send another email stating that my parcel will be delivered on Fri 26 Apr 19, no approx time given.

Fri 26 Apr 19 - I waited in all day but alas no delivery or ANY FORM OF COMMUNICATION from UPS. I track my parcel and find that apparently the "apartment number is either missing or incorrect". So I am expected to believe that after this parcel had been scanned 14 TIMES by UPS and was "out for delivery", it was only then noticed that the "apartment number is either missing or incorrect?"

I live in a house by the way and UPS successfully delivered to my home on 18 March 2019 and it was sent by the same company!!!! UPS made absolutely no effort to contact the sender or me.

Mon 29 Apr 19 - I phoned UPS and was told by a very rude woman that part of my postcode was missing, my parcel will delivered on Tues 30 Apr 19 before 11.30am, and then said goodbye and hung up.

So thank you UPS for providing such a delightful delivery service, I can honestly say that it is one that I will find very hard to forget - for all the wrong reasons!!!