written by Phoebey255 on 18/03/2016
I'd like to say the online help service was a1 and so easy to use tonight. I would recommend this service to anyone. which all help lines were as efficient.
written by hils69 on 05/12/2015
I booked my parcel late on Wednesday evening, it was picked up 9.30 Thursday morning and was being delivered to Edmonton in Canada by 1.30pm Canadian time on Friday. Amazingly fast delivery and very efficient. Kept me updated with what was happening to my parcel all the way through.
written by 177Reeves on 04/04/2015
Obviously everyone can only review based on their experience and I have only had one experience with ParcelHero, but it was a very good one. I had originally tried to used iPostParcels.com, and they decided they would (or wouldn't) pick up my parcel whenever it was convenient, despite the fact that I had paid for a particular time slot. But alas, ParcelHero came to the rescue for me. I booked them online and they picked up my parcel within 2 hours or the booking and today it was delivered to Australia on schedule. 4 business days. I was able to track the delivery on their website and it arrived as expected. Given how appalling the other courier service was, I can only say I was impressed that ParcelHero was able to get the delivery done for me at such short notice. I have heard some rough reviews about ParcelHero, so I really hope this wasn't just pot luck, but all I can say is that for my one experience, ParcelHero did exactly what they said they would do!
written by Sang123 on 22/05/2014
Used Parcel Hero to deliver a parcel within the UK. I hadn't looked at reviews on the Company till after it was booked and was a little worried after reading the reviews on this site. However, my parcel was picked up as requested and delivered next day to the destination. Tracking information was great as were the telephone customer service personnel. It was also cheaper than using Royal Mail. Will definately use them again. Thank you Parcel Hero.
written by on 01/06/2013
Great prices, quick delivery times, and BRILLIANT customer services. ParcelHero are the best courier I have come accross
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Dingding1's Comment
Written on: 17/09/2016
Glad you had this experience! Please come back and report when they sting you for additional charges weeks after the shipment. You are 1 positive review in a sea of negative ones, and you need to provide a little more than a 1 liner to be credible.