written by Clifford194 on 30/05/2022
Appalling, 0 stars if I could.
I used Parcel 2 go and booked an Inpost service to deliver a Playstation to have an HDMI cable port replaced. Inpost said the parcel was delivered, I checked with the company and guess what, they were closed. He then checked his video door bell and no one had been to the property at that time???
I had insured the parcel, this is where Pacrel2Go have their moment to shine.... I sent all the required paperwork proving the playstation and how much it cost me and that the receiver did not receive it. All sent off. Not good enough, needed another copy of invoice.... not good enough.... now want a copy of my bank statement or credit card I paid with... provided... now they want details proving how much the receiver paid.... they didn't pay it was sent for a repair.....
So take my playstation then make it almost impossible to claim for insurance
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