written by Jog3004 on 28/06/2016
Waited in all day for expected delivery that never came. Contacted FedEx who falsely claimed that the driver had attempted delivery, I advised that that I'd been in all day so the driver had either attempted delivery at the wrong address or had not attempted delivery at all, & the rep just kept repeating the comment that the driver had attempted delivery, basically implying I was lying. No missed delivery card etc, & inconvenienced on one of the very few days off I manage to get, despite this no concession such as re-delivery at a guaranteed time offered because, the driver had attempted delivery! Sadly this is the second time I've had deliveries from the farcical company in the last 6-12 months (simply as I don't choose them if that option is available) & the second time with the same problem) if you value good service & customer service avoid FedEx.
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