Taylors Clematis Nursery Reviews - www.taylorsclematis.co.uk

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★★★☆☆
3.4 / 5
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Media Gallery for Taylors Clematis Nursery - www.taylorsclematis.co.uk

Taylors Clematis Nursery - www.taylorsclematis.co.uk

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Latest Reviews

★☆☆☆☆

“Send dead plant under guise of “buy 2 get one free””

Written on: 24/04/2019

Bought 6 plants. Only 4 have survived. One of the dead clematis was dead shortly after planting. Corresponded with the company and sent picture ps only to be given run around about what I should do to revive it. Followed up recently and they won’t send replacement. Dreadful. I have been very understanding. Obviously ship out duff product no wonder it was buy 2 get 1 free. More like buy 2 get another one dead… Read Full Review

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★★★★★

“100% worth it”

Written on: 09/07/2018 by MarenaT (1 review written)

Extremely punctual and correct! Plants arrived healthy, beautiful and blooming. Root balls were very well developed. No transportation damage- perfectly packed and secured. All plants corresponding to the variety. I would highly recommend this supplier! 100 % worth it… Read Full Review

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★★★★☆

“Good looking plants”

Written on: 17/05/2018 by cjtuck (1 review written)

I've just taken delivery of six clematis ordered online. They look like really good, healthy plants, probably some of the best I've received when buying this way.. I only hope my own poor gardening doesn't do them harm! Just need t get them in the garden and watch them grow!Will certainly order again from this supplier… Read Full Review

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★★★★★

“Swift efficient delivery”

Written on: 15/05/2018 by OctavioMcCoy (1 review written)

No doubt about it the two clematis I had ordered received today were excellent and I have ordered three more on the strength of these. Definately the best plants i have ordered on line. … Read Full Review

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★★★★★

“Fantastic Plants”

Written on: 06/05/2018 by Parker467 (1 review written)

The plants that arrived were large healthy and covered in flowers - all three plants were excellent. Compared to the stalk that arrived from another company for £2 less I wouldnt hesitate to order from this company… Read Full Review

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★☆☆☆☆

“Plants dead within weeks ”

Written on: 09/04/2018 by Patterson321 (1 review written)

I ordered 3 clematis Montana Continuity last October. Within 3 weeks one had died completely and within 3 months all three were dead and still are. These should be flowering next month. I emailed Taylor’s at the time who told me to see if it grows In spring and have emailed them now to say all three are dead. £45 I paid for these plants and they refuse to give a refund and have said they don’t guarantee their plants beyond 2 weeks. Never buy from them!… Read Full Review

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Was this review helpful? 4 0
★★★★★

“Well rooted mature plants”

Written on: 27/03/2018 by Sallc (1 review written)

All the plants I have received have had a well established rootball indicating they are mature and all have been healthy. Ordered in the very early part of the year (February) therefore most did not have a huge amount of visible growth but that is to be expected . Ordered a few clematis unavailable from Taylor's from another well known supplier and found unlike Taylor's the pot of the same time was full of soil with very little root so will stick to Taylor's in future!… Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 10/10/2017 by manypaws (1 review written)

I am not a novice gardener. I ordered 5 clematis - and unpacked a soaking wet box which had been left outside my door in the pouring rain - no card through letter box. 1 of the plants (most expensive) was wilting so I was very careful when unpacking and planting, however this plant did not recover and following instructions from a member of Taylors staff I checked the stem and found it did not have any roots attached and was brown all through. I sent the requested photos and was told it had… Read Full Review

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Was this review helpful? 5 0
★★★★★

“Quality plants”

Written on: 09/09/2017

2 Clematis plants ordered Weds delivered Friday! Beautiful 2 year old plants in 8" deep containers. Very healthy plants & good root system. High recommend this company… Read Full Review

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★☆☆☆☆

“Poor quality ”

Written on: 18/07/2017 by JaydenTodd (1 review written)

Paid for and received 5 plants in May. Plants arrived and were planted according to the instructions and watered well. Within 3 weeks or so all the plants died over night. I suspect due to clamatis wilt. When I contacted Taylor's they asked for photos but said because I had cut out dead bits, this hadinvalidated my guarantee. I am out of pocket and extremely disappointed . I would not recommend them and certainly will never be using them again… Read Full Review

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★★★★★

“Excellent plants & Customer service. ”

Written on: 05/07/2017 by RJyo (1 review written)

I have ordered three Clematis plants from Taylors Clematis and have not been disappointed. Really good quality plants, good value for the price. Very prompt, helpful and informative replies to any questions sent via email. Prompt delivery, beautifully packaged so that the plans are not harmed in any way in transit. The delivery company sends notifications and allows you to rearrange delivery date or request delivery to a safe place e.g.: porch or behind bins, completely hassle-free. I would… Read Full Review

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★★★★★

“Beautiful, top quality plants”

Written on: 25/05/2017 by NellBurden (1 review written)

Having researched at length, I decided to order 4 clematis plants from Taylors Clematis on the basis of the in-depth information provided on their website. I recognized that their plants were slightly more expensive than the average nursery. However, when they arrived I was not disappointed by my choice. The plants totally reflect the care and excellence suggested by the website, and, given my love of clematis, I will undoubtedly be a repeat (if not serial!) customer. Well done Taylors… Read Full Review

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★★★★★

“A Great and Highly Efficient Nursery”

Written on: 04/05/2017 by FloraForbes (1 review written)

I have been buying my clematises online from Taylors for quite a few years now. I like the clarity of their webpage which is very helpful in thinking about aspect, scent, colour, flowering group etc. They have a very good range of plants, the quality is excellent, the plants healthy and not pot rooted in nice soft compost, they are packaged with great care, and arrive in perfect condition overnight. They are also cheaper than my local garden centre. I would have no hesitation in recommending… Read Full Review

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★☆☆☆☆

“Pathetic Quality Plant”

Written on: 27/04/2017 by discoveryman09 (1 review written)

Received plant on time & seemingly well packaged. All good i thought until i opened the box to find this puny, weak looking one stranded clematis! This was described on website as a large two year old plant, if this was large i would hate to see the small ones! Contacted taylors Clematis & explained i was not happy with quality of plant, but just got fobbed off with " all florida types are like that this time of year plant it up & it will sharp come away". Hence my need to write this… Read Full Review

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Rjyo's Response to discoveryman09's Review

Written on: 05/07/2017

I think you should try it out and follow their instructions before posting such a negative review!

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★★★★★

“I can't speak highly enough of this company.”

Written on: 21/04/2017 by Heatherjune (6 reviews written)

Excellent service, welcoming and helpful on the phone, plants arrive really healthy and exceedingly well packaged. Just Perfect! Well done Taylors and thank you! I would recommend this company, they couldn't be better! I don't give 5 stars lightly but they more than deserve every one of them, I can't fault them… Read Full Review

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★☆☆☆☆

“POTENTIAL SHAM”

Written on: 29/03/2017 by YottaYeti (1 review written)

Paid for several clematis with my PayPal and got an email a few hours later saying the transaction hadn't gone through and gave instructions on how to pay via another process. When I checked my PayPal I could quite clearly see the transaction! I queried this with the Taylors Clematis (both via email and phone) and got no response for 3 days. After threatening to open a PayPal dispute I received a rude reply from taylors insisting that I hadn't paid, even though i'd sent through a screenshot of… Read Full Review

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★★★★★

“First class plant”

Written on: 01/02/2017

I received my lovely clematis plant this morning, just the time the email said. It was packed very well, the delivery man rang the bell, but left it on the step before I could get to the door, not a problem, but did receive an email saying I did not sign for it. I am so pleased with it even has small buds coming through, I can't wait for it to bloom. I am going to plant it in a pot as a specimen plant. Will recommend your company to friends and family have given your wonderful catalogue to a… Read Full Review

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★★★★★

“Excellent plants and service.”

Written on: 21/10/2016 by lorrainelyons (1 review written)

Big thank you for great plants and great service..arrived extremely well packaged and in perfect condition.Keep up the great work… Read Full Review

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★★★★★

“great service”

Written on: 14/06/2016

I ordered two clematis and was given two delivery dates, however they arrived very quickly on the first date in perfect condition and there was tracking. I had left a 'safe place' description but the delivery man obviously did not read it and left the parcel leaning on the front door.Not ideal, but I was in at the time so he couldn't have rung the bell either. This wass NOT Taylor's fault… Read Full Review

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★★☆☆☆

“Cavalier approach to customers ”

Written on: 22/05/2016 by Lucas403 (1 review written)

This went wrong from the off because you cannot request a delivery date even though delivery costs are added to the order so you have to be available over 2 days the people I dealt with  find it acceptable to address their email response Hi and then tell me to knock the soil off the two damaged clematis and send them back in a Jiffy bag when they'll refund the money. No mention of refunding my costs incurred. I bought 6 expensive plants and I'm now down about £25 because of poor packaging… Read Full Review

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