Worst Company Ever!!

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★★☆☆☆
1.5 / 5
12% of users recommend this
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njw1's review of Virgin Media

★☆☆☆☆

“Worst Company Ever!!”

Written on: 12/02/2022 by njw1 (1 review written)

2 failed installation dates over 8 weeks, leaving me without any broadband for 3 of those after having stupidly cancelled my old provider thinking that Virgin were going to be better!! Their Customer service lines are atrocious, cutting me off mid call 3 times while trying to sort out this mess.Each time having to go through the mind numbing password and security routine only to be cut off again and again.

I have never suffered such a stressful time with a company in my life as I have with Virgin, truly awful time. I have given 1 star on each section above and below, but they really do not deserve any stars at all.

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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