Absolutely dreadful

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The Post Office Phone Service
★☆☆☆☆
1.2
From 265 reviews
6.0% of users recommend this

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Unhappywithpostofficetelephone's review of The Post Office Phone Service

“Absolutely dreadful ”

★☆☆☆☆

written by Unhappywithpostofficetelephone on 02/12/2016

Trying to solve an issue for my 83 year old mother who lives on her own and now thanks to post office telephone has no way of communicating with anyone. This is the third time I have been kept waiting on the phone for over an hour. The phone has now been off for over a week. All they say is that open reach have fixed the fault on the line . Let me tell you no they haven't. No apology of offer to ring me back . Dreadful customer service I am appalled.
My advice to other customers move to another supplier

  • Reception

  • Customer Service

  • Reliability

  • Extra Features

  • Value For Money

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