Post Office Telephone Terrible Company

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MarleyOliver's review of The Post Office Phone Service


“Post Office Telephone Terrible Company ”

Written on: 01/06/2016 by MarleyOliver (1 review written)

Date : 01.06.2016

Dear All,

Ref: Post Office Telephone Terrible Company - Do Not Sign Up With Post Office :

My Complaint With The Post Office As Been Going On From Start Of February 2016. They Are Responding To Me Via E-Mails. When You Call Their Numbers You Will Be Awaiting In A Long Queue Costing You Time And Money! This To-Date Is Still On-Going.

I Have A Complaint Logged With Them And Ofcom Both Equally Incompetent With Addressing The Complaint Or Taking Ownership Of The Problems.

The Complaint Is About The Following Areas:

* Telephone Service Not Working.
* Monthly Bills - They Changed Their Billing System Last Year And Put All Customers On Monthly Billing To State This Helps Customers With Their Finances. It Only Fills There Accounts With Our Hard Earned Cash. No Letters Sent To Customers To Inform Them.
* Customer Agents Not Providing Full Names.
* Engineer Charges Of £141.00 For B.T Open Reach Engineer To Come Out.
* Poor Customer Services.

I Am Still Awaiting For Something To Happen From Post Office. Please Do Not Sign Up With This Terrible Company. They Are All Useless And Do Not Think For Themselves They Are All Pigs!!!!!

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