Chess Telecom Reviews - www.chesstelecom.com

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★☆☆☆☆
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★☆☆☆☆

“Avoid at all costs.”

Written on: 25/10/2019 by ademoss (1 review written)

Worst customer service....Ever! I became a client of Chess more than 10 years ago (my previous provider was bought out by Chess PLC) & where I was initially impressed by their low (compared to BT) prices, I have had nothing but trouble, & whilst they may be one of the top 100 places to work, they have by far the worst customer service I have ever had the misfortune of encountering. Be very aware of their T's&C's as their contracts are lengthy & very difficult to get out of. It seems to me that… Read Full Review

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★☆☆☆☆

“took advantage ”

Written on: 26/02/2019

Following a fire at my workshop I urgently needed to divert all calls to my mobile. As my line supplier I called Chess to organise. I called on the day after the fire to inform them what had happened and how I could divert my calls to a mobile phone. Initially very helpful but they signed me up to a 5 year contract over the phone and although I said i was not happy about this they did not offer any shorter terms and I feel they were taking advantage of a stressful situation As a result this is… Read Full Review

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