PrepaidSimCard - www.prepaidsimcard.org

PrepaidSimCard - www.prepaidsimcard.org

User reviews
2.1

Value For Money

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PrepaidSimCard - www.prepaidsimcard.org

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PrepaidSimCard - www.prepaidsimcard.org
2.05 22 user reviews
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2.1

Value For Money

User Reviews

saySam
1

Value For Money

No Refund

SIM card received very late, after the promised shipping dates.

Asked for refund, never received. Their financial department cannot

identify my transaction any more, even if they received my payment

immediately.

My advice, never deal with this company.

JesperRhode
3

Value For Money

Used It 5 Times With Success

I am of course concerned about other comments here on this site, but I have used prepaidsimcard in Spain, USA, Sweden in a total of 5 time with no issues.

The service sends you a SIM card to a local mobile service provider, so you have to deal with them on their terms. That is not really convenient, as the APN and phone programming is also a hassle some times.

The most critical thing is that it the double or more than buying a SIM card when you get there, but again, that can take days. I two days in Spain trying to buy a prepaid data SIM, but in most places they required a local social security number, which I dont have. That is some of the hassle that you dont get when you buy here.

jan_br

Sim Card Usa

We ordered a sim card for our holiday in the USA.

They promised us a AT@T connection but we received a card from redpocket witch is connected with T-Mobile. The most terrible provider of the USA.

There is only 3G? connection in big city's, not in remote areas.

Although, in most of the places there was an AT&T signal available. Also in remote area's

After complaints, prepaidsimcard was still trying convincing me redpocket is connected with AT@T. Its not true.

Dont do this, You will be dissapointed!! Buy an AT&T card in the USA

2
jan_br

Again thats what you think. We had T-mobile connection in the USA and I can prove it.

I already sent prepaidsim a mail with a copy of the enclosed letter with internetsettings .

You can read here....... Name:T-mobile US !

APN: Wholesale

Username: blank

JesperRhode

If you look at PC Mag SIM review you find that Red Pocket uses AT&T.

Frank_Discussion
4

Value For Money

Used Their Service Often - No Problems

I don't understand the negative opinions on this website. I have used prepaidsimcard.org for usage in the U.S., Malaysia, Spain, U.K., Finland and Japan and never had problems with their SIM-Cards on my iPhone. Setup-instructions were clear. Sometimes a configuration file needs to be downloaded and installed on the iPhone beforehand, which was clearly stated in the instructions.

Their service was always fast, I always received the SIM-card on time. They might not be the cheapest out there, but I will go on using their service since I always got what I wanted.

Vulch
1

Value For Money

Wow, I Wish I Had Looked At This Web Site Before U

Wow, I wish I had looked at this web site before using Prepaidsimcard! Like everyone else it seems, I received a sim that cost me 60 euro and never worked. Firstly, they sent me the wrong size sim, and not the one I ordered. But i managed to cut it down to fit. Then, none of the incuded data or phone credits ever existed. I had to pay up again to the local telco to get data. I was also never able to make phone calls.

Emailed them during my trip, but they just replied words to the effect of, 'read the instructions'. Requested a refund upon returning home, but they werent interested. Predictable.

From my experience, and from reading others reviews, this mob apears be little more than an online scam. Look elsewhere for your pre paid travel sim.

1
holidayphone

Hello, this is PrepaidSimCard responding. We are very sorry to hear about your experience of our service. Normally, our SIM cards do not include any initial balance, and top ups need to be added upon ordering to make calls, send texts and to activate mobile data bundles. We do state this on our webpage, but we are sorry to hear that it might have been unclear. We would of course be happy to review your case again. You are welcome to contact us at [email protected]. / The PrePaidSimCard / HolidayPhone Team

dcurchod
1

Value For Money

Not True

I bought 2 SIM, nano and micro, for Malaysia. I carefully followed up the instructions, inserted the card in my free Iphone (not locked) and dial 222. I got a Malaysian answering machine telling (I needed a translator) that I had to register the SIM. So I found a shop in KL central station, registered and went back to the hotel. But this time the card was not working anymore. It had been cut badly. So, I went back to Hotline central station, bought a new one (for 2 euros instead of 30, same service), then referred to the Sweidsh company "prepaidsimcard.org", with a pics of the dammaged card. They told me that the card was perfect, maybe my Iphone not free, and to send back the card to be refund. Obviously, with such a service, better to ship it by registered leeter (14 euros). So I decided not to be refund, and begin to write my experience on Internet.

1
holidayphone

Hello,

We are very sorry to hear about your experience with our service. For some of our SIM cards we do cut the cards to fit the nano and micro size. This should not be a problem as the chip is never injured and our customers rarely have any problem fitting the cards in their devices. If we did something wrong with you card, our policy is of course to grant a refund. Please contact us and we will look at you specific case and pictures again.

Best regards,

The Prepaidsimcard / HolidayPhone Team

Guest
1

Value For Money

Total Loss - No Service

we got this card for the data, not for calls. the network came up (3 Like Home) but no data service at all. I con't contacted them, and they said things like "turn on the data and it will work" in spite of the fact that we followed every direction on two separate cell phones.

1
holidayphone

Hello, this is HolidayPhone responding. We are very sorry to hear about your experience of our service. To use the 3 Like Home SIM, you need to turn on "data roaming" on your phone for it to connect to the network. We would of course be happy to review your case again. You are welcome to contact us at [email protected]. / The PrePaidSimCard / HolidayPhone Team

Guest

Scam

we received our card on the 19 Sept.activated our card in Spain on the 23 of September. We got an email on the 25of Sept. that we only had 1euro left. When we phoned to clarify we were told that charges started on the 8 of September when we ordered the Sim card. We will never reccomend this service. On the contrary we will tell all our friends and family to avoid this site.Do not trust this site.

1
holidayphone

Hello, this is HolidayPhone responding. We are sorry to read about your experience of our service. We always strive to improve our products and our customer experience, and your comments are very important to us. We would be happy to review your case again to determine why you experienced these problems. You are welcome to contact us at [email protected] and we will return to you shortly. / The PrePaidSimCard / HolidayPhone Team

6741bob
1

Value For Money

Very Poor Setup Instructions

Coming from Canada to UK, seemed like a good idea to get a prepaid simcard for my phone. Just spent two hours of my trip trying to get it to work and had to buy extra topup vouchers because they either did not send with my sim card and definitely did not advise that vouchers were included or reuired. Got to the uk and could not initialize the phone and ended up buying more topup vouchers so I could activate. Customer support was helpful once I agreed to buy more topups, otherwise it was a no go.

1
holidayphone

Hello this is PrepaidSIMcard.org answering. We are sorry to hear about the initial problems you had with your UK sim card. Please contact us at [email protected] and we'll make sure to review your case carefully again to determine what happened to the initial call balance you purchased. Best regards / The PrepaidSIMcard.org team

JoniKickAHoleInYourReview
1

Value For Money

Terrible Support And Solution For Travelling

Requested a SIM with DATA in UK and Ireland.

Received a SIM with phone number in Austria and told to roam in UK and Ireland. This is terrible as you don't receive the speed and service from the tel-co (3) as if you had a local number. PLUS you can't receive calls from locals without them paying long distance charges!!

After 2 days of using it, data stopped working for 4 days. I was driving through the UK and wasted half a day talking to 3 (who said I needed to call Austria), 3 local representatives (who had no issues with their data), and online/email conversations with prepaidsimcard.org regarding help. I was told that this was a issue with every 3 customer at first (lie), followed by the 3 tel-co is looking into it, to "we can't help you any further as it is in 3's hands..."

I asked for another card shipped to my hotel for another provider that worked, and was denied. They charged the same as a local supplier and provided 1/4 the service.

1
holidayphone

Hello from PrepaidSIMcard.org. We are very sorry to hear about you experience of our products. On our website we do state that the Ireland SIM is a multiple country sim card, and that you won't receive a local Irish number when purchasing it. We apologize if this was not clear enough. The sim card should however work in both Ireland and the UK without any problems. You are welcome to contact us at [email protected] and we'll make sure to review your case carefully again to determine what happened. All our best / The PrepaidSIMcard.org team

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