written by on 14/01/2015
My wife is regular customer of BP petrol station of washwood heath road Birmingham. Today, after put £15 petrol in she realised she forgot to bring her card with her.she explained this to the till man and he was in a very bad mood.She told him my husband is coming in half n hour n he ll pay u. Anyway he let her go. When I went there to pay in next half and hour. I apologised him for non-payment by my wife. He did not replied. I asked him can I pay by card because the cashpoint was not working over there.he just said put ur card into the reader(in my language he just said very rude n disrespect)I was speaking English but replied me in my language.and after paying bill he just handed over a reciept. No thanks and no welcome.bloody rude. We not gonna use it any more. No sense how to deal customers in different situations.
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