The guys have been brilliant with their quick response to all the claims we have put in for our 2 year old dog. Not once have they questioned anything, yes there’s been times where the vets have put in a claim and there’s something on there that doesn’t get covered and they don’t pay, but it’s on your claim letter to let you know. The only fault I would say is every year of your new policy you have to pay up the full excess of an existing complaint. I don’t know if this is the same with every insurance group but it’s not explained very well to you at the beginning of your first policy you take out, and I took out their best policy!!

When my dog was recently admitted to the Vet because he had ingested some poison, I made a claim to Pet Protect to cover the bill, there were no quibbles and the money was in my account really promptly. I couldn't have asked for better service from them.

Although Harvey is still undergoing treatment the support we've had thus far from pet protect is first class. There has never been any hint of any of the claims being rebuked, they have paid out each claim fully minus the policy excess. This is our first year with Pet protect and the care they have shown for Harvey (thankfully his sister Nala hasn't needed the insurance safety net) there is no reason I wouldn't want to stay with them. I never realised dogs could catch Meningitis but it's certainly real and very worrying, especially during these strange times and even more critical when money is tight. Thank you Pet Protect for being Harvey's guardian angel.

My puppy had a prolapsed urethera. He had to be operated on. The insurance claim was dealt with swiftly even during the lockdown period. Really pleased with your service and now planning to insure my other dog with you.

Pixie, our new puppy (5 months old now), swallowed a button battery and required immediate attention at the vet including X-Rays. The policy had only been active a few days and despite this, we received the payout expected and punctually - despite the Covid 19 situation. I can heartily recommend PETPROTECT to pet owners.

After an emergency procedure on my dog. Pet protect acted quickly and efficiently with the claim. No stress.

I purchased my pet insurance the experience was quick easy and affordable

Was coming up for renewal and had the usual quote from existing provider that was on the cheeky side. So time to shop around :) Easily found prices and a package to suit my requirements within minutes, with reduced cost and better coverage than my old provider. Bonus !! What I did like was that the DD was setup smoothly and paperwork arrived within days, all clear and understandable.

I was able to quickly identify the right level of cover I needed for my 4 year old moggie cat Sia on the PetProtect website. Details on dental cover etc was easy to find. The monthly cost was competitive and only took a few minutes to set up. Overall pleased with PetProtect so far, although I haven't made a claim yet.

I went through a comparison site and found PetProtect to be competitive. Checking the policy I am confident it meets my needs - let see!!

Really pleased with a great service, surprised at how quick and without fuss we received payment for our dogs treatmet. Many thanks

After my dog injured his toe I contacted Pet Protect to see if I was covered and I was. I found the whole process of claiming very easy and stress free. Payment was made to my vet quickly. Wouldn't hesitate to recommend.

I have never owned or Insured a puppy before, so I found the whole prospect a little daunting. However I found their website easy to use and the cover explained well. I ended up feeling happy with the product, cover and price

We wanted pet insurance for a rescue dog that was joining our family from Turkey. As we were unsure of the date she would get here (due to COVID restrictions and border controls) we had to do it last minute. The website was very easy to use; gave you all the options and information needed, and easy to understand. Received confirmation and documents pretty much straight away. Probably took us 20 minutes all in all. Also had to use the chat line on another occasion which was very helpful.

Easy and straightforward to arrange. Used a compare we site and considered 4 companies before choosing Pet Protect.

Very pleased with my pet insurance ,good price & web page very easy to use. Would definitely recommend.

After great difficulty accessing the on line site and trying to talk to the useless bot,I managed to get a policy, since then I have heard nothing, no policy documents nothing, I tried to ring but you can't talk to anyone but the bot, if I don't hear soon I will cancel the direct debit and go elsewhere.

Easy site to use. Good choice of levels of insurance. Have used before and happy to use again .

Easy to purchase , all information available , competitive prices .