written by gkGoodwin497 on 28/07/2017
Have insured with petplan for 5yrs. Premiums started at £17 per month, now at £83 per month - so was more than a little surprised to hear that they only pay out 80% of the bill less the excess as my dog is now old. I should have re-read the small print last year!
It also took 2 phone calls, an email and a letter to resolve my claim.
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