4.4 / 5
87% of users recommend this
  • Customer service

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csMcPherson175's review of Animal Friends Pet Insurance - www.animalfriends.co.uk



Written on: 02/08/2021 by csMcPherson175 (1 review written)

They have a disgusting attitude towards your pet AVOID THEM AT ALL COSTS!
Shocking customer service and they have absolutely NO interest or sympathy in your pet!!!!
I was told on day 13 at 10pm of the 14 day cooling of period when my cat nearly died of a very sudden and new illness that they would would NOT be covering his vet fees which was £1,000! And they wouldn't be covering any future illnesses either!!!!
Was then asked "would I like to cancel my policy" absolutely disgusting, all Animal Friends care about is sales targets and NOT your pet!!!!!!
I wouldn't recommend them to anyone ever!!!!

  • Customer service

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