Do not use this company for your pet insurance

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Kareemd56's review of Animal Friends Pet Insurance - www.animalfriends.co.uk

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“Do not use this company for your pet insurance ”

Written on: 04/10/2018 by Kareemd56 (1 review written)

Please do not use ANIMAL FRIENDS pet insurance.Our much loved dog was rushed to the emergency vets with chronic heart disease, he was first noted with a heart murmur two years ago , but the vets told us , it was not serious , the insurance company new about this , but still kept taking payments of us for two years , when we got the vets bill of over £3000 , they are now refusing to pay any money out at all , we are devastated !!! He is now on tablets for the rest of his life which are costing us around £160 a month , they also refuse to help with this , we may as well have not paid any insurance at all !! I advise people strongly to think about paying pet insurance , it maybe better to save it monthly yourselves , at least you’ll have some sort of money towards your vet bills , obviously this insurance company , gets away with paying anything at all towards it . It’s a disgrace !!!

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