Needs intervention.

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ReAssure - www.reassure.co.uk
★☆☆☆☆
1.1
3.0% of users recommend this
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Floodep405's review of ReAssure - www.reassure.co.uk

“Needs intervention.”

★☆☆☆☆

written by Floodep405 on 12/10/2019

Fund performance is terrible and there's little help to be had except from Call Centre Staff who know zilch. Takes TWO WEEKS to receive a Fund Switch Form. Imagine that!! They listed incorrect funds that I was invested in on the Switch Form. They don't send Annual Statements; have to call and ask for one. Then it arrives marked as a COPY, as if they've sent one. Nothing good about this company at all. Charges more than most other Pension Providers too. Looking to Switch companies right now. Had enough of these amateurs. One minute I was with Barclays a household name, next with ReAssure. ReAssure WHO?

  • Customer Service

  • Ease of Use

  • Value For Money

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Lago's Comment

Written on: 17/12/2019

I am a client and absolutely agree this company is brain damage.

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Doctorate's Comment

Written on: 13/11/2021

HSBC transferred my pension to ReAssure some time ago without my consent. I lost all of my contributions of £3,000 straight away. This company is the worst on the market. Their charges are astronomical also. The judges should stop allowing to transfer pensions to this company.

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