ReAssure - www.reassure.co.uk – Questions & Answers

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Asked by dippy62 on 9th May 2018 Report this content
Can I surrender my annuity?

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Asked by Stooba on 26th February 2018 Report this content
Can I transfer my pension funds to another provider?

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Asked by ampers25 on 31st January 2018 Report this content
I have asked to withdraw pension pot as a lump sum and was wondering how long it takes to actually receive the money? If all goes smoothly of course.  Much obliged

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Asked by bobtyler2 on 8th October 2016 Report this content
I have a annuity pension. Can I close it?

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Asked by john1936 on 16th August 2016 Report this content
Can I cash out my annuity pension this year?

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Asked by 123russiatoday on 24th September 2015 Report this content
When someone dies and the company are to pay his life insurance to the widow how many separate forms do they have to send out first requesting documents one at a time and how long does it take for them to actually send the payment, as well as still taking the monthly DD from his bank after he has been dead and they have been notified of this?

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Answers (1)
Report this content jimmy870613 Written on: 24/09/2015
Just an awful company, every which way. It doesn't seem to matter what type of situation is presented they always deal with it atrociously.
Asked by Planky on 4th June 2015 Report this content
Has anyone else had a similar problem to this one below? I have never missed a payment toward my life insurance policy with reAssure (formerly Windsor life.) However, ReAssure constantly bully me saying payments are in arrears when they are definitely not. Earlier this year they stopped my cover. It was very worrying to say the least. As usual, all of my payments were up to date. They then tried to say I was late paying my November 2014 premium. Got letter from bank confirming money went to them in good time as always. Complained about their bullying. No apology. More falsehoods. A rubbish service and I now think quite dodgy. I took out my policies with Virgin, who I was happy with. They were sold over my head to Windsor Life, who then became ReAssure. Complete pants! Windsor, because they were erratic in taking my DD payments (taking 2 payments at one point,) causing me to have bank charges, agreed that I should pay around a date, by bank transfer instead. This I always do, without fail. Am going to the Ombudsman now. and probably the press and twitter.

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Answers (1)
Report this content jimmy870613 Written on: 21/09/2015
A similar dodgy experience here. These people need to be regulated. They tried to say untrue things to me as well concerning my policy. Hope the FOS can help you out with them as they need to be corrected properly or else I fear it will keep happening. Good luck.
Asked by microbes on 4th February 2015 Report this content
How do I make a claim?

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