Terrible dreadful appalling do not waste your money on M.B

Click here if this is your business
Milly Bridal - www.millybridal.com
★★★☆☆
2.8
52.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Vicky214's review of Milly Bridal - www.millybridal.com

“Terrible dreadful appalling do not waste your money on M.B”

★☆☆☆☆

written by Vicky214 on 30/06/2019

I have never been so outraged!. I bought a dress following Milly Bridals sizing for almost £100, it turned up far too small! Then when I enquired about returns they told me they wanted photos which I supplied. From the photos of their Ill fitting product they told me I HAD selected the wrong size! Essentially calling me fat. I wouldn’t have minded but I bought a size bigger than I normally wear for comfort and it was still way too small! They have NO returns policy whatsoever. They are they most un helpful company I have ever had the misfortune to deal with. Their emails are rude and abrasive, they deliberately distort their own T&C to make sure they don’t have to refund. I did not customise my dress to my particular dimensions yet they still claimed it was a ‘custom’ dress and refused to refund. Milly Bridal took my money and then had the audacity to insinuate that I don’t know my own size! I would NOT recommend their product, or terrible customer service. Don’t waste your money like I did because now I’m stuck with a dress I can’t wear. The dress also turned up looking nothing like the picture or description.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0