DO NOT USE

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Aimee's Boutique - www.aimeesboutique.co.uk
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

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RHALLS's review of Aimee's Boutique - www.aimeesboutique.co.uk

“DO NOT USE”

★☆☆☆☆

written by RHALLS on 30/09/2013

DO NOT BUY FROM THIS COMPANY.

I ordered goods for a wedding party, items never arrived. Emailed company to find out what was going on.

Reply said 'sorry the order didn't come through to us on our system' funny how money can been taken and an order number produced.....that then somehow vanishes never to be heard from again.

It's now well over a month from the date of purchase and all further emails and requests for information have gone unanswered/ignored. I now suspect the goods never will arrive and feel that this website is an absolute scam.

My advice for people who have experienced these problems and have not been successful in either receiving your goods or a refund is to contact your bank and identify the transaction to the customer service rep and ask them to start the process for a 'charge back' for goods that were never received. This is similar to a fraudulent transaction in the sense that your bank will request the seller provide proof the items were dispatched and delivered, which they inevitably will not be able to do and you will receive your money back.

On another note, I won't be buying from any website that has no phone number or address that can be verified before purchase again.

I DEFINITELY WOULD NOT RECOMMEND THIS COMPANY TO ANYONE AND WOULD ADVISE ALL TO THINK TWICE, THEN SHOP SOMEWHERE ELSE

Regards

  • Goods purchased & cost

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