Couldn't produce tickets

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RhondaT's review of Vivid Seats - www.vividseats.com

★☆☆☆☆

“Couldn't produce tickets”

Written on: 12/06/2019 by RhondaT (1 review written)

Bought 2 tickets for a June 15, 2019 concert on Dec. 15 2018 as a Xmas present for my daughter. The receipt said tickets would be transferred on June 9. No tickets on June 9! Called Customer Service and they said tickets were transferred on Dec. 15. I looked through all my email and no ticket transfer from Vivid. They said to watch my email they would have the seller resend tickets. I watched email for 4 days -- called each day for 4 days and all they could say was that they have asked the seller to resend. I asked if they could guarantee me that my tickets would arrive in time for the concert. They could not!!! After 4 days of trying to get my tickets resent -- and the concert was selling out -- I bought 2 tickets from a different vendor!!!! If you want to take a gamble with your money -- buy tickets from Vivid!!! If you want tickets -- buy from a different vendor!

  • Andrea Bocelli

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