Worst Company in the WORLD!!!!

★★★☆☆
2.9 / 5
50.0% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

loMcKinney282's review of Viagogo - www.viagogo.co.uk

★☆☆☆☆

“Worst Company in the WORLD!!!!”

Written on: 03/01/2019 by loMcKinney282 (1 review written)

DO NOT USE THIS SERVICE (really they are a disservice) to paying customers. I bought two tickets to a Justin Timberlake for my wife for Christmas. Concert in Jan. in DC. Right side and in front of the stage on the first level of arena. When I got the link to download the tickets they were for a show in another city in April! I contacted customer service and they gave me a link to other tickets I could choose from. Great I thought. Well they tickets they gave me to choose from were behind the stage or on very highest level of the arena. I went to their web site and they were selling two tickets in the same section I bought mine but they would let me exchange for those tickets because they were more expensive than the two I bought in the SAME section! They said it's "policy" to replace for the same price but not the same view. They won't budge and you can't speak to a manager. NEVER use this service!!

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • High

    Booking fee

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