written by BeauDay on 25/07/2017
I recently google the Sherman theater to buy tickets for an upcoming event. And was directed to take it centers.com which appeared to be their representative to buy tickets. I proceed to buy two tickets for $310 which were immediately emailed to me upon arrival I noticed that someone else's name was on the tickets there total value was only $137. I called them to cancel they refused. I call my credit card and stop payment. American Express believe that they were legitimate and stood by them with the charge. I called the original issue where which was Ticketmaster to see if the tickets were legitimate. They informed me that the tickets could have more than one copy and without my name being on the ticket I would be denied access. I had no choice but to buy two more tickets for $137 so I could be guaranteed I could get in the see the show. In my opinion I would never advise anyone to deal with TicketCenter.com or any second or third party reseller you will be definitely overcharged and are not guaranteed access to the venue
written by Cadence100 on 29/06/2017
Do not buy anything from them! I wish I had read all the horrible reviews before I fell for their B.S. Believe what you read. You will not get the tickets you pay for, and they will not talk to you about it when you complain.
written by ScamedbyTicketCentercom on 12/06/2017
I always order my ticket for the Palace Theater in Greensburg Pa online . It turns out that Ticket-Center.com has mirrored their site perfectly . They were showing only a few seats left in the balcony for 103.00 dollars for Who's line is it anyway 09/18/17 . I could not afford to tickets so I opted to go alone and ordered just one ticket . I changed the amount to buy to 1 and entered the payment information . Next thing I know I'm charged 909.95 for seven tickets . This site doesn't have a conformation page that you have to agree to the amount . I called the box office to find this isn't their site but a scaming site . The same ticket that is 103.00 dollars from Ticket-Center.com is still available for just 38.00 dollars . This company has more than 150 BBB complaints and thousand more on social media for deceptive transactions as they had done to me . The company teaches it's employee's to follow a no refund it's your mistake script to the letter . Many people loose their credit card disputes due to the fake information Ticket-Center.com sends to the credit card provider . Do Not ever buy from this company. It's very sad to see how they gloat over ripping people off when replying how they win credit card disputes . I would hope the Television scaming alert would expose this company and the FTC would get involved
written by 145RossiItalian on 15/05/2017
They are very unethical in the way they sell tickets. You will be charged three times the value of the ticket and they do not make it clear you are paying over face value. I called their customer service and the woman was downright rude and condescending to me throughout the interaction. She laughed at me when I asked how I could be sure of the legitimacy of these tickets that cost me three times their value. Their fees are also ridiculous. DO NOT BUY FROM THEM. Yes you may actually get your ticket (I still haven't gone to the event to know for sure) but you will not enjoy yourself because you will feel like you've been fleeced the entire time. Shame on you Tickets Center for taking advantage of people.
written by sfPalmer461 on 10/05/2017
5/9/17. My admin asst. got taken advantage of today. She purchased 3 tickets to a minor league baseball game, Frisco Roughriders for $258.95 total. She pressed send then notified them of her error. It was for the incorrect date for next Tues., 5/16/17. Tickets-Center rejected our reimbursement and/or credit request. These same 3 tickets cost $60 directly. I will dispute and communicate our terrible experience so others will not not be taken advantage of. Tickets-Center is terrible!
written by on 02/05/2017
I wanted to get tickets to a concerts for my parents. I searched a particular venue, and when I clicked "search for tickets", it automatically directed me to this site. So, I was under the impression this was associated with the venue. I do not purchase a lot of concert tickets, so when I found some decent seats for $100 each, I thought that was reasonable and I purchased them. Yes, they were promptly emailed to me, but when I printed them out, I noticed the face value is $41!!! Plus, upon further investigation, I found I could get better seats for less money. This site is taking advantage of people. NEVER USE THIS SITE TO PURCHASE TICKETS! I am sick to my stomach that this happened. I just hope that when my parents get there, they are legitimate tickets.
written by 145Regan on 25/04/2017
Please shop around first so you don't get screwed like I did. The web site gives you the impression that the tickets are selling fast and you'd better buy now. DON'T do it. Look at other sites. The price for better seats are half the price elsewhere and the service fees are way less. This site does not allow a refund. They SUCK and should be ashamed for existing!
written by Browneoj469 on 17/04/2017
Got misdirected to site thought was on original event site. Would have given 0 stars, unfortunately that is not an option. TICKETS ARE OVERRPRICED, ticket was more than double the face value. There was no preview page and only clicked Confirm because of "MONEY BACK GUARNTEE" but was told that is only if events are cancelled.
written by Daniel71-98 on 09/04/2017
Searched Bing for tickets to a local venue. Tickets were priced more than what they were worth. Vendor said they represented Verizon Center which they do not. Tickets were severely late getting to me. Had buy another set of tickets
written by Hughes191 on 06/04/2017
I ordered tickets for wayyyy more than they were worth from here. A relative order the same tickets for 50% less at ticket master. We sat on the same row. The representative had me thinking we were much closer than we actually was. This should be against the law. I wish I had took the time to read reviews before dealing with these people. Please don't everrrrrrrrrrr purchase from them. Their attitudes suck once you have place the order. They short talk you because its nothing you can do after the fact. They told me my tickets would be mailed to me just for me to call back and they say I have to print tickets from an email that I never received. Completely awful to deal w all the way around. Suckers
written by 303Harvey on 05/04/2017
I ordered tickets thinking I was ordering them from Ticket Master. The tickets are $100.00 a piece, I ordered 2. My card was charged $651.00. What are these people running. I would never recommend this company. How misleading. The theater will know that this is going on, because I am letting them know. I am so disgusted by this company taking advantage of people. Makes me sick.
written by Lockhart154 on 26/03/2017
$75.00 service charges and handling fees were charged to my $272. ticket order without an itemization of the total order prior to check out. There was no page to review order prior to confirmation. A row assignment was given but no seat numbers. This is the worst online ticket ordering service I have ever used.
written by oeKelley1977 on 24/03/2017
Got sucked in online somehow for the tickets I wanted. Am Canadian, and was charged US dollars for a show in Calgary. Could have gotten 2 tickets at Ticketmaster for $208 CDN. This outfit charged me $474 Cdn for the same show. I should have booked with Ticketmaster...stupid me. This outfit (Tickets-center.com) should be shut down. BIG RIPOFF!
written by O'Rourke125 on 19/03/2017
Don't ever purchase tickets from this company. They charged me $232 for two tickets to a concert and when I got the tickets the face value for each ticket was $37. This company should not be allowed to gouge people. Isn't this illegal?
written by flowerisland on 09/03/2017
I ordered tickets thinking I was ordering them from Limelight. The tickets are $25.00 a piece, I ordered 3. My card was charged $441.00. What kind of scam are these people running. I would never recommend this company. How misleading. The theater will know that this is going on, because I am letting them know. I am so disgusted by this company taking advantage of people. Makes me sick.
Written on: 19/05/2017
I wrote this review, the company contacted me and made it right. I am very pleased that they took the time to call me about my concerns and to rectify the issue. Thank you for taking my concerns seriously and to make things right.
written by Kaylaa1979 on 25/02/2017
So just open my tickets for the Jeff Dunham concert, to my surprise the tickets were market up over 200 percent. When I log onto to purchase it appeared to be the ticket office for Santa Ana, my mistake did not read the fine print. Called and talk to two different people. No help at all. I will never used this company again. I can't believe this is legal. What a total scam. I would strongly discourage using this company.
written by zdHolloway76 on 23/02/2017
While attempting to make a purchase for the Cin Jazz Festival this year, the website froze while taking my Pay Pal information. Before I could hit re-fresh or cancel, I received a confirmation. Within the confirmation, the total price was double the expected price. When I contacted customer service to explain what had taken place and find out the cancelation policy, I was informed that the cancelation policy appeared on the final purchase page. When I attempted to explain that the website froze during this process, the representative interrupted me by repeating the cancelation policy. When I asked to speak to a manager, I was then told that the representative suddenly was a manager. When I asked for the name of the owner, I was directed to the website and the call was disconnected. I attempted a Live Chat with two representatives and was directed to a phone number that has been disconnected. PLEASE DO NOT use this site. Tickets-center.com. This is your warning, the price will go up literally within a blink of an eye AND the "visible" cancelation policy with be frozen. You will be suck with a bill that is double what you expected to pay. You have been warned.
written by zdHolloway76 on 23/02/2017
While attempting to make a purchase for the Cin Jazz Festival this year, the website froze while taking my Pay Pal information. Before I could hit re-fresh or cancel, I received a confirmation. Within the confirmation, the total price was double the expected price. When I contacted customer service to explain what had taken place and find out the cancelation policy, I was informed that the cancelation policy appeared on the final purchase page. When I attempted to explain that the website froze during this process, the representative interrupted me by repeating the cancelation policy. When I asked to speak to a manager, I was then told that the representative suddenly was a manager. When I asked for the name of the owner, I was directed to the website and the call was disconnected. I attempted a Live Chat with two representatives and was directed to a phone number that has been disconnected. PLEASE DO NOT use this site. Tickets-center.com. This is your warning, the price will go up literally within a blink of an eye AND the "visible" cancelation policy with be frozen. You will be suck with a bill that is double what you expected to pay. You have been warned.
written by Lonelypilgrim on 20/02/2017
Reporting to the FTC is the only way to put pressure on this company to stop misleading consumers that it is the authorized ticket seller of posted events. Otherwise, it will continue to rip people off by overchargiing 2 or 3 times the retail price as it did me. Total rip off artists.
written by 300Walker on 18/02/2017
Bought two tickets to Phantom of the Opera Orchestra Section price on Fox Theater USD 190 each including processing fee, clicked on buy and get redirected to TicketCenter.com. My card gets a charge for USD 770.00 (double the price), called to cancel the order or at least exchange without luck.
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As rated by our community of reviewers
Roughriders's Comment
Written on: 25/05/2017
Above was my original review. Through my persistence to reconcile this issue, a lady at Tickets-Center.com has committed in writing to provide me a full refund of $258.95. I was pleasantly surprised in their service response and appreciative of their offer to close out this issue. I look forward to confirm receipt of these funds.
Roughriders's Comment
Written on: 30/05/2017
This is very sad! Tickets-Center is not a reputable company as I originally posted above. Then, I gave them the benefit of doubt to fix but nope! Here is their email to me..
***********************
Hello Mr. ,
Thank you for taking the time to speak with us today. In return, we ask that you modify your review on Review Centre to reflect the positive resolution we discussed. We ask that the review reflects our positive resolution in both your written content and the number of stars selected. As discussed we will be providing a refund of $258.95 once the review has been modified, and we are happy we were able to get matters resolved. I have provided a link to your review regarding your order below. If you have any further questions or concerns feel free to contact a member of our customer service team at any time.
Review: 8095487
Thank you,
Customer Support
Tickets-Center.com