Poor customer service

Click here if this is your business
Front Row Tickets www.frontrowtickets.com
★★★☆☆
3.1
From 34 reviews
53.0% of users recommend this

  • Selection of tickets available

  • Ease of ordering

  • Customer service

Click here if this is your business

Yankeefan's review of Front Row Tickets www.frontrowtickets.com

“Poor customer service”

★☆☆☆☆

written by Yankeefan on 15/08/2014

My wife ordered tickets to a Yanks-Rays game, and paid for aisle seats as we have a 1 year old and would need to probably leave and return frequently. We did not receive our aisle seats. After my wife called and was hung up on the first time, we called back and got the pleasure of speaking with Marsha, who claims there was no authority above hers. She was very rude and constantly interrupting my wife before I grabbed the phone, then it continued with me. To sum it up, she had a nasty attitude and felt she could talk to us however she wanted because, according to her website, no refunds, no fixing problems. I will make sure to report this to as many agencies as needed, as these people have absolutely NO business running a business.

  • Selection of tickets available

  • Customer service

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account