Worst possible customer experience

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Eventim - www.eventim.co.uk
★★☆☆☆
2.0
From 63 reviews
24.0% of users recommend this

  • Selection of tickets available

  • Ease of ordering

  • Customer service

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sorinpnt's review of Eventim - www.eventim.co.uk

“Worst possible customer experience”

★☆☆☆☆

written by sorinpnt on 14/12/2016

Bought a ticket to a concert and got the wrong location.
I contact the customer support hoping my problem would be solved, to which they reply with a copy-paste message.
I reply nicely to them, same copy-paste message. I ask them about any alternatives available, they don't answer.
Well, enjoy your VIP ticket and thank you for pointing me directly to the artists page.

  • Tarja Turunen concert

    Event

  • Selection of tickets available

  • Ease of ordering

  • Customer service

  • Average

    Booking fee

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