Shocking Customer Service

Morrant Sports - www.morrant.com
★★★★★
4.7
From 506 reviews
94.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

96McMillan's review of Morrant Sports - www.morrant.com

“Shocking Customer Service”

★☆☆☆☆

written by 96McMillan on 04/05/2021

My son was advised to order his cricket kit from this company as they were the best. He went ahead and placed an online order totalling over £500 as their website said this was the fastest and most reliable way to proceed.
Well three weeks later we still have hardly any of the items delivered and have had to purchase some of the items from other shops in the meantime. They take holding amounts out of your bank whilst you are waiting for the items, yet are apparently still not able to fulfil his order. What’s more you can’t speak to a human being as it is yet another company taking advantage of COVID and claiming it makes them unable to answer the phone somehow.
Avoid at all costs. My son is still waiting for his items.

  • Cricket items totalling over £500

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Value For Money

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