Misleading Next Day Delivery & Arrogant Customer service

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  • Customer Service

  • Quality of website

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Hansen474's review of Direct Sports Ltd www.directsportseshop.co.uk

★☆☆☆☆

“Misleading Next Day Delivery and Arrogant Customer...”

Written on: 03/08/2019 by Hansen474 (1 review written)

I ordered a pair of tennis shoes with Next day delivery, however they did not come the next day! Ordered on a mobile phone where it is entirely unclear and misleading that choosing next day delivery means a later delivery date. Customer Service was completely unapologetic and unwilling to accept poor website design meaning future customers could also be mislead. Will not order from DirectSports again and would avoid.

  • Goods purchased & cost

  • Customer Service

  • Quality of website

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