Very poor customer service!

Click here if this is your business
★★★☆☆
2.9
From 13 reviews
46.0% of users recommend this

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Click here if this is your business

Sk8r29's review of Route One www.routeone.co.uk

“Very poor customer service! ”

★☆☆☆☆

written by Sk8r29 on 29/04/2013

Absolute joke. Will never buy from them again... Just not worth the hassle. I bought a pair of shoes at £55.99 plus P&P of £3.99. Took two weeks for delivery and they sent the wrong shoes! Had to return them at my own expense of £8! They finally refunded the £55.99, but never bothered their arse refunding all the postage (despite claiming they would). So I am now £11.99 down for a fault they made and have no bloody shoes! Useless company, definitely will never use again!

  • Expensive

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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