Poor attention to detail & service

Usay Compare www.usaycompare.co.uk
★★★★★
4.8
97.0% of users recommend this
  • Customer Service

  • Quality of website

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Isaij76's review of Usay Compare www.usaycompare.co.uk

“Poor attention to detail and service”

★☆☆☆☆

written by Isaij76 on 19/09/2018

Sent insurers incorrect name and address for me and my baby’s policy. Only discovered a year later when I needed to claim that no documentation had been received. Poor service all round. Would not use again.

  • Health Insurance

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Usaycustomerservice's Comment

Written on: 20/09/2018

Hi, I'm very sorry to hear you've been unhappy with our service and also disappointed to hear that we may have sent you the wrong information. If you contact our team, with some details, we will look into this for you. Many Thanks, Usay Compare

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