written by crooky12345 on 06/03/2014
Just tried to write a review for optical express about the terrible service I received, but it won't allow me to write a bad review, terrible website should be removed. I would never recommend this site, and will tell everyone I know about it, and how bias it is towards good reviews.
written by Adversary on 04/03/2014
I have tried several times to post a negative review of Optical Express on Treatmentsaver, having had substantial problems following surgery by that company. On no occasion has the review been posted and on no occasion have I had the courtesy of a response from treatmentsaver indicating why my review appears to be unpublishable;.All the reviews of optical Express Liverpool are glowing positives. My negative is being ignored for no apparent reason. I do not believe that TreatmentSaver is offering a balanced view.
written by middleagedmummy on 04/03/2014
With something as important as "Cosmetic Surgery" the decision as to which clinic/doctor to see is all important. I want the best doctor at the cheapest price. The idea that i can check reviews to see what others thought is great, but no one is this satisfied simply with a referral engine - there are always improvements, yet every one of these reviews gives it 5 stars - i smell a rat...... When it comes to a decision like this, i need to be absolutely assured that i'm making the right choice, and reviews go a long way to helping me, but this concerns me, a lot!! When you have genuine reviews, post them here, don't write your own reviews under assumed names - you are effectively tricking customers into using your service and when something goes wrong, you have effectively tricked a customer into a potentially life threatening situation. As this will no doubt be deleted (no freedom of speech on this website), i will be sure to find plenty of other places online to voice this opinion. Word to the wise guys, no one is this satisfied - where are the negative reviews. You need critique when making a big decission, not unanimous love. The majority of people that post reviews, post complaints - and i don't see any!!
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Adversary's Response to middleagedmummy's Review
Written on: 04/03/2014
What you say is soooo true and yes there is a distinct smell of rat.
I had my vision ruined by Optical Express and have tried having my review published on this site without sucess. They will not even acknowledge receipt of it.
To exclusively publish only positive reviews when clearly this is driven by profit motive is nothing but scandalous. These people are misleading the public...this is bad enough but they are misleading them in their decision on life changing (good and bad) surgery