Great for all your pet's needs

★★★☆☆
3.5 / 5
63% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Voltyvic's review of Zoo Plus - www.zooplus.co.uk

★★★★★

“Great for all your pet's needs ”

Written on: 08/02/2019 by Voltyvic (1 review written)

I've been shopping with Zooplus for quite some time now and they have everything I need for my 3 cats. They have a very wide range of goods including a very large selection of food (different types, brands, breed-specific many available in bulk-buy offers etc), as well as bedding, scratchers, treats and toys.
They have a very generous rewards system and I have had lots of treats & tried new brands this way.
However what makes them stand out is their customer service. I had an issue where my cat appeared to get sensitive to some food. I emailed Zooplus and told them, and they responded immediately and sent out another lot of food straight away. I've had a few other queries and have always been helped out promptly by the team.
The only problem is something beyond their control- their delivery is through Yodel who are a problem whatever company they're delivering for. At least Zooplus will chase them if you ask.

  • cat food

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Report this review
Was this review helpful? 0 0