Viovet Reviews - www.viovet.co.uk

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★★☆☆☆
1.7 / 5
18% of users recommend this
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★★☆☆☆

“Hassle and poor service”

Written on: 23/10/2021

Cushinaze is a product that helps control Cushings disease. The horse requires a maintenance dose to ensure continuity of efficacy and therefore I thought organising a regular delivery a good idea. It would have been if Viovet delivered on 20th Oct as requested. When I had no confirmation that the order was shipped I rang them and they said the Cusinaze was going to be delayed as another part of my order was out of stock. They would get it sent out to get here by the 22nd. No sign of it on that… Read Full Review

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★☆☆☆☆

“Appalling customer service. ”

Written on: 13/10/2021 by poppydock (1 review written)

I placed an order on 2nd October. A week later I chased them up. They did not reply to my email. I then, 9 days after placing the order, received an email advising my order had been sent TO MY OLD ADDRESS. My new address was put on the order, naturally. I phoned them up and they explained my old address was my default address on their website and that was why they used it! I told them 3 times I put my new address on the order and I had no idea they had a default address for me in their system… Read Full Review

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★☆☆☆☆

“Very bad customer service”

Written on: 13/09/2021 by SineadMc (1 review written)

My story with Viovet takes since last spring (2021). Now is autumn. So half year and still not sorted. :-/ An item needed to be returned for faulty material. They asked for pictures several times - several times sent. No answer for a long time or just an ordinary robot answer just to shout me up. After I left a bad review, they gave me a credit for it. Never expect money back. So I ordered just a feeding stuff, as I never want a faulty product again. Order came fast, but damaged, so I had to… Read Full Review

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