Net Pet Shop - www.netpetshop.co.uk

SOLD ME A DEFECTIVE PRODUCT!

Few essential pieces are MISSING from what this china seller deemed as a "workable Cat exercise Wheel"!

Now what I have is a product that is useless after spending several hundreds of dollars on this piece of junk!!

Their customer service is literally non-existent, and if you see the clause where they wrote that their product is refundable, PLS DONT TRUST IT!

They WILL NOT REFUND YOU!!

I searched for reviews online regarding this shop, and this shop has a bad reputation of harassing other online stores for "posting the same product as them, and damaging this shop's images"..

Hey classic pathetic behavior.. unable to stay within proper business etiquette, unable tolerate competition from others so they resort to other methods to "weed out" the competition.. unscrupulous sellers..

Ordered a few times off then now get next day delivery and it's never next day always 2-3 days late.

The food they sell is Good quality no doubt about that but prices going up all the time last price rise was over 20% on the food. Spoke to the director of Suffolk group who blamed brexit. Now you tell me if your food is all bought and made within the UK as your telling people brexit has nothing to do with it you are just one of the fat cats that thinks they can make a quick buck off the scare mongering due to brexit. You should be ashamed of your self. Once again the food is good but don't expect stuff to come on time and watch the price keep going up and up which means if you don't want to keep changing your food your tied in to what ever he feels like rising the price to this week. Food 8/10 customer service 0/10 delivery 0/10

The service was excellent and the comb works a treat

I use netpetshop all the time for my cat food - very reasonable prices and delivery really quickly - wouldn't use anyone else

Net Pet shop has offered reliable and courteous service over the past year and all at a competitive price.

Can't fault this company for its wide range of pet foods and supplies. Ordering is simple and courier delivery is super fast. Prices are so much cheaper than local pet shops and its delivered right to your door !

BRILLIANT CUSTOMER CARE OVER A MISSING PARCEL.WNE TO A LOT OF POLITE TROUBLE TO HELP. FOUND POSTAGE A BIT EXPENSIVE, BUT WOULD DEFINTELY USE AGAIN.

Delivery driver did not follow the instructions I added. I asked them to leave in garden, not with neighbour but instead they went to a neighbour. Not ideal for them to lug around huge bags for us.

Always had great service with quick delivery,price is cheapest anywhere for Burns dog food, even with the delivery charge added is still cheaper than the local high street, would not hesitate to recommend Net Pet Shop to anyone, they are excellent.

No negative comments to add.

this is the first time I have used this company and I am now going to place another order after this review as I was very happy with the product and the service