Absolutely no response on shipping the plants after placing delivery, finally got hold of the seller on email and said he would refund the order. Havent received the refund till date. AVOID AT ALL COSTS.

Wish I had read online reviews before placing order. No response from simple enquiry in respect to whether plants have been despatched. No need to risk purchasing from this seller when there are numerous reliable, reputable sellers including aquariumgardens.co.uk, aquaessentials.co.uk, proshrimp.co.uk etc etc

Very poor communication from this seller. Didn't tell me half the order wouldn't be delivered, do after nearly a month of waiting for my plants only half arrived and they aren't fantastic quality. I'm still waiting for my refund. Avoid this seller

Ordered plants in February and payment taken from account beginning of March but still no plants. I have emailed but have not received any response. I think the service is useless and perhaps even dodgy. I wish I had seen reviews on here before as would not have bothered ordering. Absolutely totally horrendous way to run a business. I can't comment on plants as I not received them yet. I will update review when plants arrive for quality etc but will never order from here again. My advice to anyone who reads this, stay well clear.

From start to finish this is a poor company to order from. Their quick to take you money but expect a lengthy delay in posting them out, then when they do eventually arrive the plants are half dead. Maybe that's because I complained and I got sent a load of totally useless plants... all in all I expected more and will never buy from them again

Ordered £80+ worth of Tropica plants which are grown and sent from Denmark, asked if I still had to wait for there delivery from Singapore and was told that's where the plants I had ordered were coming from, total rubbish and lies. Please don't give this sham company your money - My bank is recovering my money.....................

I wish I'd read the poor reviews on here before I made my purchase. I carefully selected the plants required and payed by debit card. Payment was taken instantly but 17 days on to date no plants have been delivered. I've sent two emails without reply. One phone call was answered but I was fobbed off and told my order was on it's way and should be with me in the next couple of days........I'm still waiting. Tried phoning and leaving voice mail messages but like everyone else I have had no joy. Really good advice from others on here. If you paid by credit or debit card ring your provider and raise a dispute, at least you'll get a refund.

Exceptionally poor customer service. Took a large number of tries to reach someone on the phone to check stock. Was told item was in stock and if I ordered, would be dispatched this week. Was told to mention the phone call on the transaction. Was told I could select a delivery day. Processed the order through. No option to select a delivery day. No option to send a message. Sent message through website. Sent Email. None Answered. Plants didn't arrive for three days with us waiting in for the delivery. Finally phoned, and told the plants weren't in stock at all, were coming in from the Far East, and would maybe be sent the Tuesday or Wednesday of the next week for maybe a Wednesday, Thursday or Friday Delivery. So a 10 day wait for something which was promised to be in stock and ready to be delivered next day. Glossy Website but AWFUL customer service behind it. I will not order again from anyone who thinks that Lying to a customer is good business practice. Recommend you avoid.

Sadly I have to completely agree with the previous bad reviews about this company. I ordered a basic £12 selection to try their plants out over a week ago and am still waiting for the delivery. As with other buyers, attempts to get hold of the company on the phone are met with an answerphone message. The website continuously states that the order is being 'processed'. I should have read the small print on their website before placing my order as I didn't realise they ordered from abroad. How ridiculous is that? They are supposedly based in Ireland. Why don't they keep a basic stock of commonly ordered plants on their own premises?? They have lost any future custom from me based on this poor performance and definitely won't be using them again. I am not hopeful about receiving any plants!

Worst service I have EVER experienced. After two weeks my order had not been sent out, received no reply from emails until I got aggressive, took two weeks to get refund. A refund was issued next day after I sent an email informing the owner that I knew his name (Mark Webster) and that he has multiple businesses registered to the same address in Ireland, and multiple websites such as mwrmotorsports.co.uk and mwrkawasaki.co.uk. I could find no evidence of a warehouse in Manchester as the website claims. I believe java-plants.com and probably any other websites/businesses operated by Mark Webster to be fraudulent,and based in Ireland to avoid UK law. If you payed using a visa debit card and are experiencing difficulties getting a refund, ask your card provider about visa chargeback which will allow you to get a refund from mr Webster with or without his consent due to breach of contract.

Tried ringing phone number on their website but getting the message that I have dialled an incorrect number so can't enquire about the non arrival of my order

Waiting over a month now for plants I ordered, no reply when I emailed them recently.

Like other users, I have ordered plants on their website. I have had no contact from them to say the order was successful and it's been two weeks since I ordered. They quite happily took my payment and have been completely unresponsive since. They clearly don't know how to run a business. Avoid like the plague.

Untrustworthy, a man who cannot keep his promise. For any of the other prior contributors or people still awaiting their goods/refund you may wish to contact 'visa disputes'. If you dispute a transaction on your VISA Debit Card, such as services not rendered, goods not received, duplicate transactions or an overseas ATM dispute, you can speak to the Visa Debit Retailer Disputes team who will process the cancellation. Please have details about the transaction available - for example the merchant name, amount, date due and any policy/reference number.

£30 of plants ordered never arrived, when contacted He told me plants were Unavailable so I reordered other plants to an equivalent price. New order never arrived. Lots of excuses no plants £30 down, dodgy dodgy company.

Order plants 4 weeks ago, No plants no contact , no respond emials and phone ,

Still waiting for bulbs I have ordered from java plants I have had no response from emails even though I have tried contacting this company over the last few months you have been warned

Paid £35 for a load of plants. £ weeks later no plants. No replies to emails. Spoke on phone and promised to issue refund but nothing. I think I've lost my money. Avoid, avoid, avoid.

Ordered a 60 plant collection 30/1 in the morning cut off for next week delivery was 4pm Checked order the following Thursday said in progress. Tried to call on the nu ber advertised on their website goes to a fax machine sent them three emails no reply. highly suspicious now of the company and now my bank is investigating them as possible fraud.