DiscountPetCare.com - www.discountpetcare.com

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DiscountPetCare.com - www.discountpetcare.com
★★☆☆☆
2.3
33.0% of users recommend this
Click here if this is your business
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“scum of the earth”

★☆☆☆☆

written by on 23/11/2012

Ihave recently bought from this company dog advacate for my dog a box of six .this is the first time ive been conned on ebay iwas charged #2.99 for postage and 41.99FOR MED.I PAID BY VISA DEBIT CARD.DOES ENY ONE KNOW I F I CAN CLAIM MONEY BACK ON CARD BECAUSE OF FROUID.i havent checked yet if they have taken enymore ,but will.ebay should do alot more to protect us ,and they should not be allowed to bogosetrade.

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“Must be counterfeit”

★☆☆☆☆

written by on 22/11/2012

I'm glad I came on this websit as I was seriously considering buying from them. I have been trying to get hold of Program Plus as there is a major manufacturing problem, even my vets said you can't get hold of it any more. This is the ONLY website saying its still available. This immediately made me suspicious but decided to contact them, only email no telephone number or address, which also makes me nervous. I asked them if they genuinely could supply the item because it is no longer available from manufacturer...they replied that yes they were able to supply. Now seeing these comments I will try and find an alternative product through a reputable supplier! These cannot be genuine product if the vetinary world cannot source them so as said before, could be harmful to my dog or not work at all! Thank god for forums!

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“Do not use this company”

★☆☆☆☆

written by johnmacpherson on 29/10/2012

I would warn anyone considering to use this company, to NOT do so, unfortunately I ommited to review them before a purchase, my big mistake. The goods orderd have not been recieved, the original price quoted including postage was different to what was removed from my bank, they took out nearly a pound extra without informing before hand, I have emailed them 3 times, no responce. I have since learned that the medication is not genuine, let my loss be someone eslses gain to not use this company.

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“HELP”

★★☆☆☆

written by on 15/09/2012

think im another victim of the company ! wish i had seen these reviews before i ordered . i ordered advocate which is usually a prescription drug for fleas . i odered 6 tubes at £29 plus p

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“Ripped off”

★☆☆☆☆

written by on 12/09/2012

Ordered item , online did not give me discount . Wrote to them said they would give to me , still waiting . Charged me a bank charge told me it was my bank checked with bank they did not do it wrote again they said they would pay it back still waiting . Invoice arrived with goods , stateing half the price I was charged , they fobbed it off. The customer service stinks , u cant speak to them , it's all by email . Rubbish company , rubbish service , rubbish customer service . DO NOT BUY FROM THEM THEU ARE A ROPP OFF AND WILL NIT GIVE U THE SERVICEU EXPECT TO GET AS A CUSTOMER . More Agro than its worth ,

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Lynz95's Comment

Written on: 26/01/2014

Do u have an email for them? Ive made an order of £70 and have recieved absolutely nothing.

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“AVOID DONT ORDER”

★☆☆☆☆

written by on 20/05/2012

lIKE MANY OTHERS I RECIEVED THE GOODS OK BUT WAS CHARGED WAY MORE THAN QUOTED WHEN I COMPLAINED WAS TOLD IT WAS BANK CHARGE WHICH IS A LIE HAVE TOLD THEM THEY HAVE BREACHED TRADING STANDARDS AND AM TAKING LEGAL ACTION SURPRISE SURPRISE THERE WEBSITE HAS NOW BECOME UNAVAILABLE ! GOOD THEY CANT RIP OTHERS OF NOW THEY ARE SCUM

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Guest's Comment

Written on: 09/07/2012

Have just read your comment with interest….I too have now been had by this fake company……my last order was for advocate for cats over 4kg….and another 6 pipettes for cats under 4 kg…..they sent me a box of advocate for dogs…..the email I sent…they tried to say I had placed the order wrongly….however, you’d have to go to a completely different page to do this….today I have tried numerous times to contact them through the number that they advertise of their web site….checking the actual address its derelict building in london…..£68 pound they have got and I can’t get a refund…..no proper address to return the wrong order that they sent me…..have now been on the phone to Trading Standards…..as they have chosen to now ignore my emails…..the e-mail I got was from some person calling themselves “Portia” ……who now ignores my request for a proper contact address and number….on checking their web site this very morning…I’ve now noticed the address has been taken off…. Penny

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Lauramum01's Comment

Written on: 15/09/2012

oh my god ive just ordered from that company who now go under the name of discount pet care.co.uk and also known as discount pet supplies ! after i tried to put in the discount code i also didnt get a discount and i phoned my bank and money was taken out immediatly and was£4 MORE THAN MY ORDER !! did u recieve your order at all ? im also worried as i ordered advocate because this site didnt require a prescription for it . might be dodgy meds ! dont know what to do now ! help

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“beware of using them!”

★☆☆☆☆

written by on 15/11/2011

I nearly bought Stronghold from this website but was suspicious of the address and the non-working phone number. Other websites selling this product require a vet's prescription but this one didn't. I checked with Veterinary Medicines Directorate and this is a prescription drug for animals. They are aware of this website selling this drug illegally but can't do much about it as they are registered abroad (the London address is just a brass plate) and ship from the Caribbean. Yes, they seem cheap on the face of it but be very careful, you might not get what you bargained for.

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“Warning to all pet lovers.”

★☆☆☆☆

written by Suzie Arnold on 11/11/2011

Having learnt a luckily not too expensive lesson, would not touch this firm with a barge pole and would seriously advise others to treat it in the same way. Apart from the deception regarding payment (blocked card immediately) there is also the matter of prescription drugs being imported into UK, how this firm is still operating is a cause for much concern.

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“3 different prices for the same goods”

★☆☆☆☆

written by on 30/09/2011

The price on ordering was £34.97 for the goods yet the invoice said £17.49 and they took £35.76 from my bank. I complained by email and they're now going to give me the 79p back (the bank charged me so they said) and £2.50 for my trouble. expected more - told them i would be leaving this feedback and they weren't bothered!!! if you can get your goods elsewhere then do so.....

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“SCAM COMPANY”

★☆☆☆☆

written by millbrookuser on 17/09/2011

AVOID this unscrupulous company and do not order from them. They took £50 from my account immediately upon placement of my order and I have so far received nothing. I have now found that they do not have an obtainable telephone number, and a google search of their address did not bring their name up. I cannot ring them, and emailing has proven fruitless. Having realised this is a dubious company i have looked them up on other websites and forums and the moneysaving expert.com forum shows several people have also been had by this company and either received no products and lost their money or received counterfeit products which were not UK vet validated (and may in fact be potentially very harmful to their pets)

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Fleapit's Response to millbrookuser's Review

Written on: 03/01/2013

the serial numbers match the real advocate. Singapore is famous for duplicating everything including the numbers on the box. my dogs became flea infested while using this fake poison and full of mites be warned

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Sbadentaylor's reply to Fleapit's Comment

Written on: 07/05/2013

Fleas & mites found on my cat after using this product bought on-line from discountpetcare.co.uk! I have been religiously using the product, from this distributor, for the past 6 months! Now I am ashamed to say 'I do not know what I have been inflicting on my treasured pet'. I wouldn't risk obtaining a 'prescription only' item for a child over the Internet, from a company that doesn't require one (although required by law), so why was stupid enough to think this was legitimate?

It seems that this company have been trading for years, so why have trading standards not intercepted their illegal imports? I wish I had read these reports before parting with my money and using counterfeit products on my pets.

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Asked by 420tree on 17th January 2019 Report this content
What is their phone number?

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Asked by willowcottageross1 on 19th September 2017 Report this content
Where is your website so I can shop again with you?

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Asked by menolowan on 26th September 2014 Report this content
I recently purchased Advocate Spot On believing that it would also treat my cat - as per their website. However after receiving two packets this does not appear correct. What should I do?

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Asked by kath05mick on 18th July 2014 Report this content
Has Discount Pet Care closed down because I don't seem to be able to find it anymore?

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Answers (1)
Report this content billandben01 Written on: 22/07/2014
Hi I have tried searching for discount pet care entered this online and it came up medicanimal so I can only assume they have gone.
Asked by tessmiss on 2nd February 2014 Report this content
is this company still in business and if so i can i contact them?

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Answers (1)
Report this content billandben01 Written on: 03/02/2014
As far as I am aware they are still trading but be carefull some items they sell should have a vets prescription
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